American Discount Cruises & Travel is a family-owned and operated travel agency, offering competitive prices while providing excellent customer service to clients looking to book cruises, hotel packages, or airfare. We have a very fast-paced, positive, and friendly working environment. We’re one of the leading online travel agencies in the United States, and have been in business for over 20 years.

Responsibilities include:

• Quoting and booking leisure travel clients obtained through agency advertising and referrals
• Researching prices, calculating applicable discounts, and providing price information to clients
• Providing expert travel knowledge to clients (training will be provided)
• Closing the sale
• Building long-term and professional relationships with clients
• Ensuring that every aspect of travel package is taken care of
• Documenting the details of the reservation to ensure accurate invoicing
• Being a customer service contact to the client even after their travel
• Maintain organized records of reservations
• Follow-up with all clients

Employee Benefits include:

• Paid Personal Time Off (available during first year)
• 401(k) Retirement Plan, with Employer Match feature (eligible after 1 year employment)
• Leisure travel opportunities and savings (eligible after 6 months employment)
• Health Benefit options are available.

Requirements include:

• Full-time (35-40) hours per week at our corporate office
• Availability to work one day on the weekend (9:45-3:15) and up to two evenings (until 8pm)
• Travel Sales experience is ideal
• Sales experience required
• Travel experience required
• Proficiency in web-based travel booking engines is preferred
• Customer service skills
• Attention to detail
• Organized
• Reliable
• Skills in Microsoft Word and Outlook
• Internet Savvy
• Multi-tasker
• Motivated
• Fluent in English
• Well-spoken
• Email etiquette

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Travel requirement:

• No travel

Application Question(s):

• Are you able to work either Saturday or Sunday 9:45-3:15pm?
• Do you have flexibility to work up to 2 evenings per week as late as 8:15pm?

Experience:

• office: 1 year (Required)
• sales: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Englishtown, NJ 07726 (Required)

Ability to Relocate:

• Englishtown, NJ 07726: Relocate before starting work (Required)

Work Location: In person

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