The Technical Writer and Content Management Specialist is responsible for developing, editing, maintaining, and distributing technical documentation and company-controlled manuals to support Technical Operations, Flight Operations, and Safety.

This position ensures the accuracy, consistency, accessibility, and timely revision of technical publications in accordance with company standards and applicable regulatory requirements. Key responsibilities include managing document revisions, maintaining electronic and physical manual records, coordinating with manufacturers and internal departments, and supporting technical content management systems, including the company’s iPad program. The role works closely with Technical Publications, Engineering, and operational teams to ensure reliable access to current and approved technical documentation, supporting operational efficiency, safety, and regulatory compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned from time to time.

• Issues and tracks revisions to all company-controlled manuals assigned to aircraft.
• Maintains and updates manuals status reports for Maintenance and Flight Operations Department, and aircraft audit lists for crew use.
• Organizes and maintains company’s manuals servers with all master manuals. This includes company-generated and manufacturer-issued documents.
• Responsible for auditing manufacturer-provided data for currency and completeness.
• Assists in ordering company controlled materials as needed.
• Maintains and updates Tech Pubs open action items in the Safety Management database.
• Orders manuals when required (manufacturers manuals and or copies of company-generated manuals).
• Tracks distribution of any physical copies of manuals issued to company aircraft.
• Standardizes content across platforms and media.
• Responsible for layout and editing of all company-controlled manuals, revisions and bulletins.
• Ensures all manual revision requests are supported by approved Manual Change Request forms.
• Responsible for contacting manufacturers to ensure that their contact information is correct, that they are still responsible for STCs listed, and that we have access to related documentation.
• Provides assistance to operations/maintenance personnel, flight crews, vendors and other employees to ensure they are able to access manuals via company manuals servers and company-issued iPads.
• Works with Technical Publications staff to create, circulate and issue revisions to company manuals as needed.
• Works with Technical Publications to create company forms and SOP documents as needed.
• Works with Technical Publications and Engineering to create and revise task cards as needed.
• Responsible for managing tasks associated with iPad program for both Maintenance and Flight Operations.

(Mandatory) Minimum Qualifications, Skills, Education and Experience:

• High skill and comfort level with common office software, including MS Office and Adobe Acrobat,
• Willing and able to develop proficiency in new software titles and data systems,
• Strong ability to work under pressure,
• Adaptable to new projects and tasks,
• Excellent verbal and written communication skills,
• Able to work well with others and work together to accomplish various projects,
• Excellent organization skills,
• Types at least 45-50 wpm,
• Possesses good research skills
• Fluent/proficient spoken and written English, and other office skills.

(Nice to have) Preferred Qualifications and Skills:

• Previous technical aviation knowledge
• Framemaker skills (structured or unstructured) preferred but not required
• Previous technical writing experience
• Batchelor’s degree or higher in English, Communications, Technical Writing or other related area of study.

Supervisory Responsibilities:

None

Language Skills:

The employee must possess strong interpersonal and communications skills and be able to effectively present information. Must be able to provide clear responses to questions, and to write reports, procedures, and business correspondence.

Physical Activities and Requirements of the Position:

Sedentary work; sitting most of the time. While performing the duties of this job, the employee frequently works in an office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Exerts up to 30 lbs. of force occasionally for office supplies and equipment.

Acknowledgment:

The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.

AAP/EEO Statement:

Amerijet International Airlines, Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs accommodation for the application process due to a disability, should send an e-mail to ADAapps@amerijet.com.

Legal Notices to All Applicants:

EEO is the Law

Employee Rights Under The Family and Medical Leave Act

Employee Polygraph Protection Act

E-verify Participation

DOJ Right to Work

Florida Law Prohibits Discrimination

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