Amazon’s mission to be Earth’s most customer-centric company would be impossible without our talented people. Their hard work and creative thinking ensure we deliver great customer experiences.
As we strive to be Earth's best employer, our global HR teams, known internally as People eXperience and Technology (PXT), grow the business through people by creating an inclusive culture focused on safety, engagement, technology and innovation.
Broaden your HR knowledge to elevate your performance and unleash your potential as you take your HR career in exciting new directions.
The Senior HR Manager is part of the North American Customer Fulfillment (NACF) senior leadership team, partnering with leaders at multiple levels of the organization to develop strategies and goals. In this role, you will build and foster a safe, inclusive, service-focused environment where HR and Business leaders are committed to delivering a positive employee experience. You will have the autonomy to innovate and deploy HR strategies focused on employee engagement, talent management, organizational effectiveness and workforce planning, and you will understand when collaboration with other teams and leaders will help you get to better solutions or results. You will lead a team of HR employees to leverage data, policy, process, communication and experience to drive excellence throughout the employee lifecycle. You will understand and teach your team regarding the importance of accurate and timely HR metrics as well as their inputs and impacts.
To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture. You'll dive deep into the details, while collaborating with leaders across sites and regions to drive scalable and sustainable solutions and results.
Key job responsibilities
A day in the life
A typical day on our team involves managing multiple priorities simultaneously - oriented on results, with excellent organizational and interpersonal skills. You will coach and support leaders through stakeholder management, talent management, organizational health, organizational strategy, and team development strategies. You will own and create sustainable HR strategies, setting the vision, direction and establishing routines for the HR team through coaching and development, monitoring service levels, and holding teams accountable to meet and exceed key people, operational, financial, and team goals. You will balance technical, high-judgment HR work with actively engaging our teams on the production floor, coaching our leaders and creating Earth’s best place to work. You'll work in a complex, rapidly changing environment where you will have opportunities to innovate to more effectively achieve people and organizational goals.
About The Team
Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.
NACF PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement in locations with up to 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially responsible, and are always planning for the future.
We are open to hiring candidates to work out of one of the following locations:
Liverpool, NY, USA
Basic Qualifications
Preferred Qualifications
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $134,700/year in our lowest geographic market up to $222,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon.com Services LLC
Job ID: A2643057
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