Select Staffing is now hiring Service Desk Analyst for a Non-Profit Organization in San Jose, CA!

Pay: $33/hr. 
Shift: Monday to Friday, 8:00am to 5:00pm, Be flexible for OT and weekend

Job Responsibility:
• Provide front-line OS, application, and hardware support for local and remote users
• Perform user access and account management
• Support IT asset lifecycle management (procurement, imaging, deployment, tracking, dispositioning) for Diocesan supported hardware and software
• Provide IT related orientation and training for new hires
• Prepare, provision, maintain, and retire distributed technology systems (e.g., laptops, desktops, printers, phones, etc.)
• Prioritize, track, and document all service activities via Service Management (ticketing) system
• Provide timely incident management and service fulfillment activates in accordance with Service Level Objectives
• Execute all activities in compliance with established Information Security and IT Service Management controls (e.g., change, incident, and problem management)

If you are interested and want to apply, please click on the link below and Apply Now.
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Skills and Requirement:
• Service desk support experience in a Windows and Mac technology environment
• Knowledge of TCP/IP protocol suite and ITIL/ITSM
• Excellent communication and documentation skills
• Relevant Certifications is a plus: A+, HDI, Microsoft MTA, MCSA