At Silencer Central, we believe in being customer-oriented, getting stuff done, and expecting excellence in everything we do. As part of the Software Development team, you will lead and manage one or more cross-functional teams executing software development projects. This role defines, implements, and manages strategies for successful creation of software solutions. The Manager works closely with business operations to understand processes and challenges, and deliver technology solutions of high quality, ensuring a seamless software experience for the benefit of our customer, layered with as much automation as possible.

Essential Functions:

1. Lead Software Development team following Agile Principals, Scrum Framework, and Silencer Central defined best practices.
2. Oversee the creation, customization, and optimization of Silencer Central’s codebases and development workflows to improve efficiency and reduce technical debt.
3. Specific tools: Azure DevOps, Github, Azure, AWS, etc.
4. Specific languages: JavaScript, Blazer, PHP, React, NET, React Native etc.
5. Specific applications: NetSuite, Magento, WordPress, Celigo, etc.
6. Develop, manage and track to ensure team delivers high quality and timely development efforts. Continuously monitor and adjust team plans to enable success.
7. Conduct regular reviews of development projects and functionality to ensure high performance, user experience, and responsiveness.
8. Develop a strong understanding of the business unit operations and collaborate in identification and prioritization of solutions. Work with business leaders and subject matter experts to design enhanced processes.
9. Comprehensive understanding software development technologies, processes, and tools, with experience.
10. Strong project management skills within Agile Principals and Scrum Framework with demonstrated change management leadership skills.
11. Identify and resolve technical issues promptly to maintain optimal performance
12. Stay updated on the latest development trends, tools, and technologies to improve workflows and introduce innovative solutions.
13. Maintain detailed documentation for configurations, coding practices, and updates.

Job Qualifications:

1. Bachelor’s degree in computer science, web development, or a related field preferred; equivalent work experience will be considered.
2. 5 – 8 years of software development experience required.
3. Proven experience managing and mentoring a team of developers.
4. Demonstrated ability to lead and deliver web development projects on time and within budget.
5. Experience working with CRM/ERP software, NetSuite strongly preferred.
6. Experience with delivering production level software nationwide
7. Proven experience integrating AI tools into enterprise IT environments.
8. Strong understanding of machine learning concepts and their practical applications.
9. Experience with cloud-based AI services (Azure, AWS, GCP).
10. Excellent attention to detail, troubleshooting and problem-solving skills.
11. Ability to manage multiple projects with strict deadlines in a fast-paced environment.
12. Ability to work independently to achieve goals and targets.
13. Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Supervisory Responsibilities:

1. Leads, hires, trains, provides strategic direction and problem-solving support for staff as needed
2. Oversees and is responsible for staff; including hiring, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.

Compensation and Benefits:

Salary: $156k-$173k DOE. Silencer Central offers a competitive total compensation package that includes:

1. Unlimited PTO
2. Incentive Bonus
3. Company Paid Holidays
4. Health insurance: Copayment Plus Plan or High Deductible Health Plan with $750-$1,500 HSA match
5. Dental insurance
6. Vision insurance
7. LTD and STD insurance
8. Company Paid Life Insurance
9. EAP
10. Colonial Life
11. 401(k) with company match
12. Employee Discount Program
13. Free snacks and drinks

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