We are seeking a highly skilled Senior ServiceNow Developer to design, build, and optimize solutions on the ServiceNow platform. In this role, you will collaborate with stakeholders to deliver innovative solutions that enhance efficiency and user experience while adhering to best practices. This is a full-time opportunity with a leading enterprise healthcare organization.

This is a full-time role that will require US Citizenship or Green Card status.

Key Responsibilities

Platform Development & Customization:

1. Design, develop, test, and deploy applications and modules on the ServiceNow platform using industry best practices and agile methodologies.
2. Configure and enhance workflows, UI components, client scripts, business rules, catalogs, integrations, and orchestration.

Stakeholder Collaboration:

1. Work closely with business stakeholders to gather, analyze, and validate requirements, ensuring solutions align with organizational objectives and platform capabilities.
2. Provide feedback and recommendations on leveraging out-of-the-box functionality to minimize customization.

Maintenance & Optimization:

1. Troubleshoot and resolve performance, functionality, and security issues within the ServiceNow ecosystem.
2. Review existing implementations and recommend enhancements to improve platform operations and performance.

Innovation & Learning:

1. Stay up to date with the latest features and advancements in the ServiceNow platform, incorporating new capabilities into solutions.
2. Create demos and prototypes to validate solutions prior to full deployment.

Documentation & Mentorship:

1. Document design, development, testing, and deployment processes, ensuring proper configuration management and version control.
2. Mentor junior developers, conduct code reviews, and ensure adherence to quality standards.

Qualifications

Minimum Requirements:

1. Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
2. 7+ years of progressive experience in application systems development/administration or 9+ years without a degree.
3. Proven ability to lead problem-solving efforts for mission-critical systems interruptions.

Preferred Qualifications:

Certifications:

1. ServiceNow Certified System Administrator (CSA).
2. ServiceNow Certified Application Developer (CAD).

Technical Expertise:

1. 7+ years of hands-on experience developing solutions on the ServiceNow platform.
2. Proficiency in ITSM, ITOM, and ITAM applications, as well as Employee Center.
3. Strong scripting abilities in ServiceNow, including JavaScript, AngularJS, HTML, CSS, XML, and JSON.

Additional Skills:

1. Familiarity with UI/UX principles.
2. Strong communication and collaboration skills.
3. A team player mindset with a commitment to mentoring and knowledge-sharing.

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