Accolade is currently Recruiting for a Full Time Transition of Care Registered Nurse Case Manager.

As an Accolade RN Certified Case Manager Clinical Health Assistant, you will be a trusted go-to resource who helps our clients with any issues related to their health or health benefits.  You’ll have the opportunity to help clients get the right care at the right time… no problem is too big or too small.

A day in the life…
We do lot of great things over the phone, email, mobile instant messaging - on topics that include but are not limited to:

• Be a trusted source > Building trust builds relationships > Building relationships enables you to ask deep rooted questions > Asking deep rooted questions enables you to influence care decisions
• Conducting behavioral and clinical assessments to identify an individual’s behavioral and clinical needs in a holistic manner
• Become knowledgeable on our clients’ employer-sponsored benefits so you’re able to answer questions around medical benefits, claims, care coordination and other complexities of the healthcare system. This will include Explain complicated medical and benefits terms in plain language
• Educate individuals on appropriate care, and settings for their healthcare needs
• Assist individuals to understand diagnostic tests, test alternatives, costs, risks, treatment options, preparing for hospital admissions, inpatient stays and discharge
• Interfacing with clients’ health plans to facilitate coverage and care decisions, and direct individuals do facilities, agencies and specialists for care, work with client-appointed delegates and interface with providers to coordinate care
• Get a holistic view of who our clients are, understand what’s important to them and provide options so they can make an informed decision about their true care needs
• Educate and empower our clients so they’re able to confidently navigate the healthcare system – getting the right care at the right time is important
• Advocate for our clients who can’t advocate for themselves
• Making Accolade the best place to work in the world is an “all in” job. Our Health Assistants area involved in Employee Resource Groups, Spirit Committees and other projects as they gain tenure in the organization.

What we are looking for…

• Hold a current/active Certified Case Manager License (CCM)- Required
• Completed Bachelor's Degree in Nursing (BSN) or equivalent
• Minimum of 5 years as an active Registered Nurse with a current unrestricted license
• Case management and Discharge Planning experience- Required
• Utilization Management & Managed Care experience- Preferred
• Computer strength is a MUST – you’ll be listening, talking, typing – all at one time
• Be an empathetic critical thinker – there are no scripts here – speak with your mind and heart, be able to think outside of the box on a large variety of topics from claims to colonoscopies!
• Possess excellent communication skills, organization skills and have a high tolerance for ambiguity – change is how we grow!

Job Type: Full-time

Pay: $43.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Remote
• Telehealth

Experience:

• Case management: 3 years (Required)
• Transition of Care: 2 years (Required)

License/Certification:

• RN License (Required)
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