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Job Summary

For more than 30 years, Tibersoft has helped food and beverage manufacturers make sense of one of the industry's most fragmented and difficult data landscapes. We turn complex, multi-source data into the clarity our clients need to grow with confidence.

The Product Manager is responsible for identifying, validating, and delivering AI-enabled product initiatives that generate net new revenue and advance customer innovation. This role operates at the intersection of OPTRADE — Tibersoft's proprietary database of transaction-verified Food Away From Home operator locations, built on nearly three decades of foodservice data aggregation — and emerging AI capabilities. The successful candidate will translate direct customer evidence into shipped capabilities on accelerated development cycles.

Job Description

Core responsibilities

• Own and maintain a 12–18 month product roadmap aligned with Tibersoft’s strategic priorities, customer needs, market opportunities, and measurable business outcomes.
• Lead a structured, ongoing customer discovery program with CPG manufacturer stakeholders, including regular on-site engagement, to identify, validate, and document unmet needs and high-value product opportunities.
• Translate qualitative customer insight, product usage data, and commercial objectives into clear product requirements, success metrics, and evidence-based priorities; communicate the rationale and trade-offs behind roadmap decisions.
• Lead cross-functional product delivery across R&D, Development, Marketing, Sales, and Customer Success, guiding initiatives from problem definition and business case development through testing, launch, and continuous improvement.
• Partner with Business Development, Marketing, Sales, and Customer Success to develop go-to-market and adoption plans that convert product capabilities into measurable customer value, revenue growth, and sustained usage.
• Establish and monitor product performance measures, proactively manage risks and dependencies, and provide the General Manager with clear updates on progress, customer learnings, business impact, and recommended course corrections.

Qualifications

• 2-3 years of product management experience in B2B SaaS or data products, with a demonstrated record of commercially successful releases
• Practical, hands-on fluency with AI and machine learning capabilities — including a working understanding of their limitations
• Disciplined customer research practice; the ability to distinguish what customers say from what the data shows, and to let both override internal opinion, including their own
• Demonstrated ability to communicate product vision and requirements across markedly different audiences — translating customer evidence into commercial implications for executives, technical requirements for engineering, and a clear narrative for the broader organization
• Willingness to travel 20–30% for customer engagement
• Foodservice, CPG, or commercial intelligence domain experience strongly preferred

Why Tibersoft

Tibersoft is the commercial intelligence standard for the foodservice industry. We are building the next generation of our commercial intelligence platform to become the system of record for how manufacturers operate their away-from-home business. This role is central to that agenda.

Worker Type

Regular

Number Of Openings Available

1

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