Media Technology Company based in NYC is looking for a Presales Launch Engineer.

This high-visibility, client-facing position requires a robust technical background, excellent

communication skills, and hands-on experience with deploying multifaceted projects in commercial media and technology environments.

Key Responsibilities:

Pre-Sales Support

1. Providing technical support to the Sales and Client success teams during Sales Process.
2. Attend meetings (client and internal) to determine customer requirements and demo product.
3. Recommending total design augmenting hardware and content to deliver the best solution for the client.
4. Setting up, maintaining and conducting testing within test, demo and POC environments.
5. Technical Launch Management - This role will involve a small percentage of actual engineering, but primarily is the technical interface between the company, clients and 3rd party partners.
6. Supporting Project Managers throughout lifecycle of project including project rollout preparation, implementation and network commissioning support.
7. Attending site walkthroughs, client site surveys and other site visits as needed.

Required Attributes:

1. Minimum of 3 years’ experience in Sales Engineer background or other relevant experience
2. Employment history within Media Networks/AV/Telecoms/IT/Software orientated companies.
3. Effective communicator who enjoys and is comfortable in a client-facing service environment.

Technical Experience

1. Network Protocols and Transport: Deep understanding of protocols such as TCP/IP, DHCP, DNS, and HTTPS, along with Layer 2 and Layer 3 networking. Familiarity with current WiFi standards and performance factors, secure VPN configurations, advanced port forwarding and NAT configurations, VLAN management, etc.

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