Job Title: PACS/RIS Implementation Engineer – Diagnostic Imaging Software (Healthcare IT)

Contract: 18-month Contract

Location: Remote (with occasional travel)

About the Role

We’re seeking a Healthcare Implementation Engineer to join our Diagnostics team, focusing on PACS/RIS integration, radiology workflow implementation, and technical software support for mission-critical healthcare environments. You’ll play a key role in deploying, configuring, and troubleshooting imaging software solutions across customer systems in hospitals and diagnostic centers.

What You’ll Do

1. Lead the implementation, configuration, and validation of diagnostic imaging and healthcare applications on client environments
2. Collaborate cross-functionally with project teams to deliver seamless integration of PACS, RIS, EMR, and radiology workflow solutions
3. Provide Tier II/III support for production systems, including Windows, SQL, IIS, Active Directory, and network components
4. Analyze logs and network traffic to resolve application stability and performance issues
5. Conduct on-premise server/workstation installs with high attention to healthcare security and compliance standards
6. Actively contribute to documentation, process improvements, and internal training

What We’re Looking For

1. 3 + years in healthcare IT support, software implementation, or systems integration
2. Hands-on experience with PACS/RIS systems (e.g., Visage, GE, Philips, Agfa)
3. Strong background in Windows stack troubleshooting (Windows Server, IIS, SQL, AD)
4. Working knowledge of radiology workflows, EMRs, and clinical systems
5. Experience with SQL query writing, system performance tuning, and diagnostics
6. Excellent communication skills and ability to lead technical conversations with customers
7. Availability for on-call support rotations (24/7 occasional) and limited travel

Nice to Have

1. Familiarity with HL7, DICOM, and imaging standards
2. Background supporting Nuance or similar diagnostic software platforms
3. Certifications in Microsoft, Cisco, VMware, or healthcare IT a plus

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