For more than 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.

Job Title: Outreach & Communications Manager

Department: Advancement

Reports to: Director of Outreach & Communications

FLSA Status: Full Time, Non-Union, Exempt (40/week) position

Salary: $79,000-$84,000 annually

Position Summary:

The Outreach & Communications Manager serves as a key member of the Communications team, complementing and supporting the work of the Director of Outreach & Communications. In this role, you will be instrumental with driving brand awareness with our internal staff and external community partners. You will be the glue between our marketing and brand strategy, conception, production of branded collateral (which includes all printed materials), making sure the creative, digital and design teams are in alignment with our brand book and style guide.

Key Qualities:

1. A talented presenter, who can communicate concisely and accurately, with keen attention to detail.
2. An impeccable project manager, designer, copywriter, editor and proofreader.
3. Highly organized with the ability to prioritize, focus and problem solve in a deadline-driven environment.

Key Responsibilities:

Marketing and Digital

1. Contributes to the development and implementation of the Outreach & Communications Plan, for the organization.
2. Ensure lock-step alignment with the brand and strategy across all departments and the external relationships with clients, partners and community wide funders.
3. In conjunction with the Director of Outreach & Communications, you will execute, manage and monitor the performance of the brand and digital strategy across communication channels and campaigns.
4. Drives development of editorial calendar.
5. In collaboration with the Director, you will manage the editorial calendar that drives content for Children’s Council’s email, website, blogs, content posts and social media presence.
6. When needed, you will regularly monitor and deploy measures that influence our reach, engagement and traffic.

Content Management

1. You will organize static and dynamic content to creatively capture the Children’s Council brand and engage stakeholders.
2. Plays a leadership role in the project management, production and distribution for print/digital/video materials for the organization’s two major public events: City Kids Family Fair and Child Care Champions Showcase.
3. Builds and maintains communication outreach with all of Children’s Council audiences; coordinates content gathering and creation of email bulletins in Salesforce.
4. You will work independently to support program staff to write, edit and create branded promotional materials (such as web applications, and other graphic collateral using Adobe Creative Suite, Canva, PowerPoint, Salesforce and Eventbrite.
5. Works in collaboration with Director of Outreach & Communications, Chief Technology Officer, external developers, and internal IT staff to create appropriately branded SharePoint landing and departmental pages.
6. Effectively use your judgement about organizational messaging and positioning to write, edit and proofread a variety of print and online materials for both internal and external communications.
7. Creates original digital content including image graphics and video to feature and highlight Children’s Council as part of the editorial calendar and social media strategy.
8. Creates and provides program staff and senior leadership with print and digital materials for tabling events and speaking engagements.
9. Experience working directly with print vendors and mail houses on direct mail campaigns; ability to collect, negotiate and process submission of all related invoices.
10. Organizes, procures bids and oversees designing, ordering and distribution of branded merchandise (apparel, mugs, toys and other promotional materials)
11. Processes invoices, ensuring that all projects are documented and remain within the departmental budget.
12. Develops and implements social media strategy.
13. Manages and supervises communications staff associates, as assigned.
14. Will perform other duties as assigned.

Required Experience & Qualifications

1. Minimum of five years’ professional experience in either marketing, design or public relations.
2. Design skills and a thorough understanding of visual branding. Design samples are required as part of the interview process.
3. Excellent writing, editing and proofreading skills, with high attention to details. Writing samples are required as part of the interview process.
4. Strong communication, project management and media related analytical/problem‐solving skills.
5. Proficiency with the following: Adobe Creative Suite, WordPress, PowerPoint and Excel.
6. A background clearance is required.
7. Photography/videography skills preferred.
8. Experience with Salesforce + Pardot highly desirable.

BACKGROUND CHECK

All offers of employment are contingent upon successfully completing this process.

Hybrid Work

We have adopted a hybrid working model and currently require employees to be present in the office at least 3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.

COVID Policies

All staff are required to be fully vaccinated against COVID-19 (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Benefits, and Employee Perks

We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

1. Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
2. Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
3. Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
4. 401(k) retirement plan with a generous employer match.
5. Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
6. Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
7. Ongoing training and professional development for all staff.
8. Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement

Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

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