Air & Sea Travel is a travel agency in Honolulu, Hawaii and we specialize in international group escorted tours and customized individual travel. We are looking for 3 positions: Outbound Travel Consultants, Tour Operations & Tour Directors. If you love to travel or love to talk to people who loves to travel, this opportunity is for you.
Outbound Travel Consultants (Job-Training will be provided):
Position Summary:
- Make air, hotel, car, or tour arrangements as requested. Individuals must focus on delivering exceptional customer service at all times. This job description is not intended to contain a comprehensive listing of the activities, duties, or responsibilities required of the position; additional activities, duties, or responsibilities may be assigned.
- Responsible for completeness of air process from air bookings to final confirmation
- Monitor airline ticket costs and reservations to determine if budget goals are being met and air blocks, if used, are efficiently utilized
- Provide the highest degree of customer service within a strong team environment
- Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
- Notify Supervisor of any special attention or customer service issues
- Complete program ticketing as instructed
- Research destination as needed for success
- Coordinate and assist with Group or FIT travel and SABRE related bookings as specified
- Excellent communication skills
- Sound judgment with attention to detail
Tour Operations (Job-Training will be provided):
Position Summary:
- Make air, hotel, car, or tour arrangements as requested with local land operations.
- Responsible for completeness of air & hotel process from bookings to final confirmation
- Provide the highest degree of customer service within a strong team environment
- Maintain necessary proficiency for correct operations of all SABRE booking and ticketing and interfacing with Outlook and other IS applications as needed per program
- Notify Supervisor of any special attention or customer service issues
- Research destination as needed for success
- Coordinate and assist with Group or FIT travel
- Excellent communication skills
- Sound judgment with attention to detail
Minimum knowledge, skills, and abilities required:
- 2 years Travel industry experience in office operating computer including MS Word, Excel, and e-mail systems.
- Communication skills in English (reading, writing, and speaking) at the business level
- Basic mathematical skills and knowledge
- Problem-solving and organizational skills
- SABRE or other GDS experience preferred
- Familiar with airline processes and procedures
- Basic understanding of domestic and Intl fares and ticketing
Job Type:
Full-time
Job Compensation:
· $3000.00 per month or above (depending on experience)
· Holiday pay
· Medical Benefits
· 401K
· Bonuses
Please send your resume to us.
Air & Sea Travel Center
50 S. Beretania Street, Suite C-211B
Honolulu, HI 96813
Tel: 808-951-9800
Job Type: Full-time
Pay: From $3,000.00 per month
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Commission pay
Travel requirement:
Experience:
- Travel Agency: 1 year (Required)
Language:
- Chinese, English (Required)
License/Certification:
- USA residence permit (Required)
Work Location: In person
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