Posting Details

Interviews are anticipated to be conducted within two weeks of closing date.

Why does the job exist?

This position provides clerical support for the Health Services program at the San Miguel County Public Health Office in Las Vegas. They will work collaboratively with a multidisciplinary team to support the various programs offered, including but not limited to, Immunizations, Disease Prevention, Tuberculosis, Harm Reduction and Syringe exchange, Family Planning, Women's Health, Breast and Cervical Cancer and STDs and outreach activities including COVID-19 testing and vaccinations. This position will also be responsible for participating in any requirements for the Medicaid Administrative Claiming program as it relates to the primary duties of their job and working with clients and community member throughout San Miguel County.

How does it get done?

This Position provides the highest level of customer service to accommodate the Health Services clients. They monitor client schedules, call to confirm appointments, update client insurance, scan and sort documents for the electronic health record, NM State Immunization Information System (NMSIIS) entry and support, check reports/records, and provide any other support required. They effectively utilize electronic records system, check the Medicaid portal, insurance cards, proof of income, update billing address, phone number, process credit card or debit card transactions for a subset of services provided and provide a receipt to every client. They provide support for outreach activities, including but not limited to flu clinics and health fairs.

Who are the customers?

The Office Clerk General - Operational Position is focused on the population of San Miguel County. They serve the population of New Mexico and specifically the population of the NE Region (Colfax, Guadalupe, Harding, Los Alamos, Mora, Rio Arriba, Santa Fe, Taos and Union Counties) who might otherwise not have access to services. The Office Clerk supports the functions of the medical
providers, nurses, clerks and other program staff (such as WIC, Health Promotion, CMS, emergency Preparedness and Harm Reduction) to achieve common public health goals in San Miguel County and may be called upon to travel throughout the Northeast Region or to other parts of the state on occasion.

Ideal Candidate

1. Excellent customer service and communication skills.
2. Knowledgeable and comfortable with electronic health records and computer programs.
3. Dedicated to being an active member of a highly functioning professional team serving the communities.

Minimum Qualification

Eighth grade education.

Employment Requirements

Must possess and maintain a valid driver's license.

Working Conditions

Primary work site is the San Miguel Public Health Office based in Las Vegas New Mexico. Must be able to lift up to 30 pounds, stand, walk, bend, stoop, and sit for periods of time. Must be able to travel/drive for extended periods throughout the region on occasion. Must be able to speak, hear and see. Work is usually preformed in an office setting with exposure to Display Terminal and extensive telephone usage and direct client contact. Assist with outreach activities in the community on occasion.

Supplemental Information

Benefits:

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Agency Contact Information: Debbie Rivera (505) 425-9368 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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