Responsibilities

• Manage and lead the team to ensure the smooth flow of the ocean operations
• Develop and organize operations procedures
• Build and maintain strong relationships with shipping lines and co-loaders;
• Responsible to handle majors Carrier / Client Escalations
• Lead supply chain improvement projects, operations process standardization / enhancement within Asia Pacific Region
• Operations KPI / Outstanding report & Follow up with internal departments
• Monitor & review performance of volume / performance of customers & provide best logistics solutions to customers
• Monitor and analyse monthly divisional PL report & support in the monthly forecast
• Communicate and develop strong relationships with customers and overseas;
• Coordinate with forwarders and trucking company monitor all inbound/outbound shipments
• Local cost analysis & Optimization recommendations with measurement metrics
• Ad hoc Operations project & implementation
• Work as a team to support Customer Service and Sales Departments on ocean freight enquires
• Initiative, responsible, logical minded and detail-minded
• Able to work under pressure and in a fast-paced environment
• Immediate available is highly preferred

Requirements

• Degree graduated or above
• Minimum 8 years’ work experience in freight forwarding industry, with at least 3 years of managerial experience of Ocean Operations in sizable organizations
• Knowledge in Forwarding Operations system, Microsoft Office Applications, i.e. Word, Excel, Outlook etc.
• Knowledge in ITIS, Cargowise or EC freight will be an advantage
• Good command of both written and spoken English, Cantonese and Mandarin
• Independent, initiative, responsible, logical minded and detail-minded
• Able to work under pressure and in a fast-paced environment
• Immediate available is highly preferred

Working Location

• San Po Kong

Our Offer

• Attractive salary, work from home arrangement, medical and training benefits.

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