Nonprofit Operations Support Coordinator

HER Foundation | Remote | Part-Time Contract

About the Role

The HER (Hyperemesis Education and Research) Foundation is seeking a detail-oriented and reliable Operations Support Coordinator to provide essential administrative, operational, and executive support across the organization. This contract position serves as a key support role, ensuring smooth day-to-day operations, effective cross-departmental communication, and high-quality operational and administrative assistance to leadership, programs, volunteers, community partners and board activities. The ideal candidate is a proactive professional who excels at managing multiple priorities, completing tasks independently, and improving processes in a mission-driven environment.

Key Responsibilities

Executive & Leadership Support

1. Provide operational and administrative support to the Directors, Leadership team members, and Board
2. Schedule and coordinate board meetings, leadership meetings, and internal communications
3. Prepare agendas, presentations, and meeting support materials
4. Take accurate meeting notes and track action items through to completion

Operations & Administrative Support

1. Serve as central operational coordinator across departments to support management in facilitating team communications, and collaborations
2. Manage calendars, scheduling, task tracking, and follow-ups
3. Assist in maintaining processes, systems, workflows, data collection, automations and the practice of continuous improvement
4. Draft, format, and polish documents, finalized contracts, reports, and professional communications
5. Support communications of policy and process change updates

Program & Community Support

1. Assist in the coordination of virtual support group sessions, including scheduling, technical setup, and basic troubleshooting
2. Assist and support of volunteers onboarding tasks, training schedules, and volunteer communications
3. Assist Department and Program Leads with various program logistics and ongoing coordination

Communications & Data Support

1. Assist with monitoring and the triage of general inquiries, emails, phone calls, surveys and received forms
2. Maintain accurate records and documentation in CRM platforms and support basic donor communications
3. Ensure timely and professional responses to stakeholders, volunteers, community partners and clients
4. Assist in supporting data collection processes

Qualifications

Required

1. Bachelor's Degree
2. 4+ years of administrative, operations, and/or executive management support experience (nonprofit experience preferred)
3. Exceptional organizational skills and attention to detail
4. Proven ability to manage multiple priorities, meet deadlines and complete tasks independently with minimal supervision
5. Professional demeanor and comfort interacting with executives, board members, volunteers, donors, and community members
6. Strong written and verbal communication skills
7. Proficiency with Google Workspace, Zoom, and Microsoft office tools
8. Comfort in learning independent platforms and applications
9. Comfort using AI tools (eg, ChatGPT, Claude) to draft and streamline work (Agentic Ai and/or NLP knowledge/experience is a plus)
10. Ability to be flexible, take initiative, and adapt to changing tasks in a growing fast paced environment

Preferred

1. Experience supporting a nonprofit 501(c)(3) operations, programs, board and/or executive management
2. Familiarity with CRM systems, management tools (Smartsheet, Trello), and Canva
3. Background in healthcare, patient advocacy, or nonprofit organizations
4. Experience and/or deep Interest in women’s health or maternal health issues
5. Candidate residence in the state of Oregon

Position Details

1. Remote Part-time contract (approximately 10-20 hours per week)
2. Starting compensation based on education and experience ($19-25/hour)
3. Initial contract through 12/31/2026
4. Opportunity for extension and increased hours based on performance and organizational needs
5. Opportunity of growth for highly motivated individuals

How to Apply

Please submit the following to apply@hyperemesis.org:

1. Resume
2. Cover letter that addresses:
3. Relevant administrative/operations experience
4. Experience working for a nonprofit
5. How you have utilized AI tools to improve efficiency
6. How you are able to improve efficiency of a process or operation
7. Why you are interested in supporting the HER Foundation’s mission specifically
8. Optional: Portfolio of work done solely by you that demonstrates your skills

Please note:

Applications will be reviewed on a rolling basis and only candidates who best match the position will be contacted due to application volume.

Pay: $19.00 - $25.00 per hour

Benefits:

1. Flexible schedule

Application Question(s):

1. What tech platforms are you proficient in?

Language:

1. English (Required)

Work Location: Remote

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