Hybrid – New York City (Preferred hiring location) | Remote (U.S. candidates welcome to apply)

Reports to: Head of Marketing & Communication

At SPS, we believe in "Unlocking the 'Power of Possibility' for businesses and the people they serve." As a global leader in business transformation, we live our values of Clients First, Delivering Excellence, and Innovative Thinking in every project, campaign, and relationship.

As the Marketing Manager you bridges the gap between execution and strategy, managing day-to-day marketing programs, campaigns, and content initiatives that support SPS business growth goals. This role combines hands-on experience with marketing tools and analytics with the ability to think strategically about audience engagement, campaign optimization, and lead generation.

The Marketing Manager collaborates closely with the Marketing Director and cross-functional partners to deliver effective, data-driven marketing campaigns aligned with business priorities.

Key Responsibilities

Campaign Management & Execution

1. Plan, coordinate, and execute multi-channel digital marketing campaigns (email, social, search, content syndication).
2. Translate strategic direction from the Marketing Director into actionable campaign plans.
3. Manage the marketing campaign calendar, ensuring accuracy and alignment with business goals.
4. Deploy campaigns using Eloqua, LinkedIn Ads, and Google Ads; implement A/B testing and optimization.
5. Ensure all marketing assets meet brand and visual standards.

Content & Communications

1. Adapt and distribute thought-leadership and customer-focused content for various target audiences.
2. Oversee updates to digital content libraries, social media, and website pages.
3. Support creation of collateral, case studies, and marketing materials that reinforce SPS brand identity.

Data & Analytics

1. Track campaign metrics, lead flow, and conversion performance across platforms.
2. Develop and present regular campaign performance reports with insights and recommendations.
3. Maintain data quality and segmentation accuracy within Eloqua and CRM systems.

Collaboration & Enablement

1. Partner with Sales to align marketing campaigns with target accounts and growth objectives.
2. Coordinate logistics for events, sponsorships, and trade shows.
3. Contribute to Account-Based Marketing (ABM) programs through targeting, list management, and campaign tracking.

Process & Operations

1. Manage marketing calendars, budgets, and asset libraries.
2. Identify and implement workflow improvements for greater efficiency and alignment.
3. Stay informed on new digital marketing technologies and trends.

Qualifications & Experience

1. 7–10 years of experience in B2B marketing, ideally in enterprise or professional services.
2. Proven experience managing campaigns across email, social, and digital ad platforms.
3. Strong analytical skills to evaluate campaign performance and ROI.
4. Proficiency with marketing automation tools (Eloqua, HubSpot, or equivalent) and CRM systems (Oracle).
5. Excellent project management and multitasking abilities.
6. Strong writing and editing skills with attention to detail and tone.
7. Collaborative communicator comfortable working across teams and geographies.
8. Bachelor's degree in Marketing, Communications, or related field; certifications a plus.

Key Metrics of Success

1. Campaign ROI and lead generation impact.
2. On-time execution of marketing programs.
3. Engagement and conversion improvements.
4. Cross-functional collaboration and communication quality.
5. Consistency and quality of marketing deliverables.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please see our SPS careers pages for more information about SPS and about this position. This job posting is not the job description and is intended to be a snapshot only of this position.

WHAT WE OFFER

1. Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
2. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
3. We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
4. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
5. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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