Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through

The Sprinklr Way

.

Job Description

Responsibilities

• This role is fully US Remote/must resided in the United States.

• Working closely with the payroll vendors to ensure payroll deadlines, objectives, quality of service and operational performance are met.,

• Manage relationships with external payroll providers.

• Ensure an accurate and timely payroll via Workday and PEO partners, including but not limited to base pay, stock compensation, payroll taxes, statutory and supplemental benefits, etc.

• Cross-functional collaboration with business partners for process improvements and efficiencies.

• Refine current payroll operations with internal payroll teams to streamline processes to ensure consistency, accuracy, and best-in-class services.

• Stay current on regulations, and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions.

• Collaborate with Culture & Talent and Finance teams to maintain accurate payroll information.

• Own payroll development and implementation process for new countries or entities.

• Process W-2’s, reconcile and process funding to 401(k), FSA and HSA providers.

• Manage the reporting from Workday HRIS and ADP as it relates to gross payroll, tax deductions, benefit deductions and employee status change requests, to ensure consistency between systems and with source records.

• Address and respond to notices raised by US, State and Local tax authorities.

• Advise on the tax implications of certain matters, such as adding employees in new states or localities, fringe benefits, tax gross ups, etc.

• Partner with the SOX compliance team to develop and maintain effective internal controls over payroll and prepare/review control self-assessments for SOX compliance.

• Work with external auditors on quarterly reviews, annual audits, substantive testing, walkthroughs, and all other information gathering.

Qualifications

• Experienced and knowledgeable with Payroll Tax Laws and Regulations

• Must have advanced proficiency in Workday.

• Excellent customer service and relationship-building skills.

• Advanced proficiency in Excel including pivot tables, VLOOKUP’s, conditional formatting, if-and formulas

#LI-JC

Why You'll Love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodations, please let us know by filling out this

form

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Compensation Range

$92,000 - $122,000 - $153,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

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