I work directly with a top-tier global manufacturer specializing in electronic instruments and electromechanical devices, with sales exceeding $5 billion annually. The business units leading-edge technology serves semiconductor manufacturers, university labs, life science companies, and nanotechnology labs.

Position: Lead Field Service Engineer

Location: fully remote, with heavy travel

Compensation: $105,000-$120,000K base + 10% bonus

Responsibilities

• Oversee a small team of 5 engineers, ensuring quality service delivery and customer satisfaction
• Assist in deploying new product installations and offering maintenance for existing products
• Coordinate and manage installations, troubleshooting, and maintenance of field-based products and equipment.
• Analyze data to track performance and improve customer satisfaction
• Convey product concerns to quality and manufacturing teams to address escalated customer issues effectively

Qualifications

• Bachelors in Mechanical Engineering or related field
• 3-5 years of experience in related field (electrical, mechanical, acoustics, vibration, and/or magnetic fields)
• Strong electrical, mechanical, and pneumatic aptitude and troubleshooting skills
• Skilled in data measurement and data analysis
• Experience working for an OEM Semiconductor

Why you should love this opportunity:

• Known and recognized for outstanding product
• Business is growing beyond their recognition
• Opportunity for personal and professional development
  

   

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