Served with Honor is on a mission to help 10M+ veterans and their families live Happier, Healthier, and Wealthier lives. We employ servant leaders and value coworkers with helpful, hard-working, positive attitudes.

The Lead Content Writer will be responsible for the writing, producing, and oversight of all content for the Served with Honor Brands, including but not limited to website content, blogs, email, social, and video scripts. The Lead Content Writer communicates the direction of content production to ensure messaging is on-brand for all relevant distribution channels. Additional support as necessary in the areas of internal communications, public relations, email communications, newsletters, and other general marketing collateral. Assists with management decisions and activities. Working knowledge of team function within the organization. Reports to the VP of Marketing.

Location: 100% Remote (US Only)

Compensation: $73,800 + full benefits package

Supervisory Responsibilities:

Supervises a total of 2 employees in the marketing department. Responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Functions and Responsibilities: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Writing, producing, and oversight of all written content for the Served with Honor Brands
2. Develops overall company content for internal and external communications to elevate brand awareness
3. Oversees production of regular content along with accompanying imagery for dissemination on the organization's social media channels and blog
4. Creates and maintains the editorial content calendar, and regularly measure results to apply data driven insights to future content strategies
5. Manages and mentors a team of writers and editors, as well as working with freelancers and external partners as needed, to meet timelines & deliverables
6. Website content creation and updates, including formatting of blog posts prior to publication
7. Manages and optimizes published web content to ensure that all content is optimized for SEO and properly formatted for readability & lead generation
8. Owns production of customer originated content from start to finish that conveys the unique experience of our clients from their perspective
9. Support video production requests and/or media interviews
10. Generates content related to VACI events, including invites, calendar placements, event updates, and relevant follow-up communication on an as needed basis
11. Provides copywriting, content creation, and editing support to additional departments as needed
12. Supports the Executive team and HR with communications and editing
13. Staying up to date with industry trends and best practices to ensure the company's content stays relevant and effective
14. Performs other related duties as assigned

Knowledge, Skills, and Abilities:

1. Strong attention to detail with a dedication to accuracy
2. Proficient in utilizing various web-based technologies (Google Workspace, Slack, Zoom)
3. Experience with communication, public relations, and list-building tools.
4. Experience with graphic design/design software, social media marketing for business, and WordPress Website Administration for blog post publication(s)
5. Strong proficiency in Google Workspace tools (Google Docs, Google Sheets, etc.)
6. Exceptional writing/communication skills
7. Experience working with minimal supervision to multitask and manage daily workload from beginning to end
8. Comfortable with working as part of an all-virtual, cross-functional team and working with all levels up, down, and across organizations
9. Knowledge of CRM and/or marketing automation tools

Required Qualifications:

1. 2-3+ years of experience in a marketing and/or content management role
2. 2-3+ years’ experience with SEO tools including or comparable to Google AdWords and Keyword Planner, Google Webmaster Tools, Google Search Console, Semrush, and RankMath
3. 2-3+ years’ experience with Web / Marketing tools including, or comparable to, Wordpress, Mailchimp, Formidable Forms, and ClickFunnels
4. Must be able to bring your own home office set-up and equipment to the role, including a computer or laptop with a functional camera & audio, as well as high-speed, reliable internet

What We Offer:

1. We offer a complete suite of market competitive benefits including 30 days of PTO and up to 3% 401k match

HR Note: This position is Not Applicable to residents of: Alabama, California, Colorado, Kentucky, Montana, New York, North Dakota, Ohio, Oregon, Washington, Wyoming.

Served with Honor is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.

Job Type: Full-time

Pay: $73,800.00 per year

Benefits:

1. 401(k)
2. 401(k) matching
3. Dental insurance
4. Flexible schedule
5. Flexible spending account
6. Health insurance
7. Health savings account
8. Life insurance
9. Paid time off
10. Parental leave
11. Retirement plan
12. Vision insurance

Schedule:

1. 8 hour shift
2. Day shift
3. Monday to Friday

Work Location: Remote

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