This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today! Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
· Helping customers pick up right where they left off in their shopping journey in store.
· Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
· Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge devices.
· Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
· How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE/5G network
· Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
· Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
· Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
· Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment..
· Support team initiatives and create an inclusive environment
· At least 18 years of age
· Legally authorized to work in the United States
JM Wireless a Metro by T-mobile Authorized Retailer is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Job Type: Full-time
Pay: $23.51 - $25.01 per hour
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Work Location: In person
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