At Positive Tech Solutions, we're more than just a managed service provider—we're a family. Our close-knit team values everyone's unique perspectives and innovative approaches. We thrive on collaboration, always striving to stay one step ahead with cutting-edge technology and solutions.

We specialize in cybersecurity and excel at providing simple solutions to complex problems.

Our employees come first, and we foster a supportive, team-oriented environment where everyone's contributions are valued. If you're a highly technical individual who appreciates a supportive, team-oriented environment, we invite you to join our family and help us continue to deliver outstanding service and innovation

At Positive Tech Solutions, we’re more than just an MSP—we’re a family.

We value unique perspectives and thrive on collaboration.

Our team is always one step ahead with cutting-edge solutions, especially in cybersecurity, making complex problems simple.

We prioritize our employees, fostering a supportive, team-oriented environment. If you’re a self-motivated, highly technical individual who gets a high from helping others, join us to deliver outstanding service and innovation.

Experience/Requirements

• 3+ years of advanced IT support (MSP) experience
• Proficient in PowerShell/scripting
• Advanced knowledge in server, firewall, and networking
• Advanced knowledge in cloud technologies like O365, Azure, Exchange, SharePoint, & Intune
• Excellent communication skills
• Highly organized and consistent
• Team player
• Process-driven individual
• Flexible and inventive

Duties

• Troubleshoot complicated technical issues
• Research and explore new technologies
• Work effectively under stress and deadline pressure
• Communicate effectively across different individuals, departments, and external parties
• Properly document service call notes, create and maintain checklists, and create diagrams

Join Positive Tech Solutions and be part of a team that values innovation, collaboration, and excellence in everything we do!

Job Type: Full-time

Pay: $74,497.00 - $100,000.00 per year

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Rotating weekends

Experience:

• RMM: 1 year (Required)
• Office 365: 3 years (Required)
• MSP Senior Technical Support: 3 years (Required)

Work Location: Remote