As a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Many of our Corporate function teams can now live and work in any of the states in which Vail Resorts currently operates* – enabling flexible remote work alongside a commitment to building and maintaining strong culture both in person and virtually. If you’re ready to pursue your fullest potential, we want to get to know you. Find your purpose with us at www.vailresortscareers.com.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary:
The Retail Applications IT Production Management Manager is responsible for leading our Production Support Business Analysts. Our team is responsible for daily support of applications that include, but are not limited to: Aptos POS (including Sales Audit, CRM, Loss Prevention), MMS, and Silvon. This is an exciting opportunity to lead a team of analysts instrumental in delivering high-quality support within Vail Resorts Retail.
This manager is an energetic collaborator who is excited by new challenges in a quick-paced environment, accustomed to prioritizing work across multiple lines of business, and organized with a curious mindset. Superior leadership qualities, excellent written and verbal communication skills, and aptitude for SDLC standards and ITIL support methodology are requirements for this production technology leadership role.
This individual develops strong collaborative relationships with third-party vendors, IT partners, and business stakeholders to manage ongoing support and maintenance issues, as well as system enhancements. Other duties include managing quality assurance responsibilities such as test script development and execution, reviewing and approving production support processes and training documentation, in addition to providing guidance and coordination for access security and compliance responsibilities.
Job Specifications:
Job Responsibilities:
Job Requirements:
Preferred Skills:
The expected Total Compensation for this role is $106,000 - $116,000 + annual bonus. Individual compensation decisions are based on a variety of factors.
The perks include a free ski pass, and a set of benefits including...
Reach Your Peak at Vail Resorts. At Vail Resorts, our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 500724
Reference Date: 02/27/2024
Job Code Function: Applications