Southwind, owners of 1-800-GOT-JUNK? is growing yet again and looking to add a General Manager at our Dallas office! Are you looking for a dynamic, driven culture with abundant growth opportunities? We are the world's largest junk removal company with a focus on consistent growth and development and multiple expansion opportunities!
Responsibilities:
Leadership and Strategic Planning:
- Provide strategic direction and leadership to the organization in alignment with the company's mission, vision, and values.
- Develop and implement strategic plans, policies, and initiatives to drive business growth, profitability, and sustainability.
Operations Management:
- Oversee day-to-day operations, including logistics, fleet management, scheduling, and customer service, to ensure operational efficiency and excellence.
- Optimize processes, workflows, and procedures to improve productivity, quality, and customer satisfaction.
Team Leadership and Development:
- Train, mentor, and lead a high-performing team of front line teammates to deliver exceptional results and customer experiences.
- Foster a culture of collaboration, accountability, continuous learning, and professional development within the organization.
Customer Relationship Management:
- Address customer concerns, feedback, and inquiries in a timely and effective manner.
Compliance and Risk Management:
- Ensure compliance with regulatory requirements, safety standards, and company policies to mitigate risks and liabilities.
Business Development and Expansion:
- Develop and execute marketing strategies, promotional campaigns, and sales initiatives to attract and retain customers.
What you bring to the table:
- Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
- Proven experience in a leadership role, preferably in the waste management, logistics, or service industry.
- Strong business acumen, strategic thinking, and decision-making skills.
- Demonstrated ability to lead and inspire teams, drive results, and foster a culture of innovation and continuous improvement.
This job description outlines the key responsibilities, qualifications, and skills required for the General Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
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