Join us for this incredible opportunity to be a part of our Events team at the Hyatt-managed Hyatt Regency Washington, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that was one of Fortune's 100 Best Companies to Work For in 2023! The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager, the on-site meeting contact, and the other operational departments.

This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The Event Concierge position was created to not only meet, but exceed the expectations of meeting & event planners and guests. This position is a proactive, empowered problem solver who provides meeting & event planners with seamless, on-site support. The Event Concierge works directly with the event managers and meeting & event planners during the event phase of the meeting or special event. This position is a highly visible representative of the hotel who is aimed towards addressing guest needs, anticipation and resolution of potential problems.

The Event Concierge relationship with operational departments is essential to their role. They work closely with every department in the hotel to ensure each event is successful. The Event Concierge will act as an extension of different departments often assisting in Events Services, Event Set Up, Outlets, Engineering and Front Office.

We offer:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Medical, prescription, dental and vision insurance after 30 days
• 401K with company match
• Paid vacation, sick days, new child leave, and holidays
• Paid family bonding time and adoption assistance
• Tuition reimbursement
• Free colleague meal during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
• Career growth opportunities locally in this area or throughout the country

COVID-19 Safety:

Hyatt Hotels follows all COVID-19 CDC and United States Health Department protocols for the safety of our colleagues and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.

• Refined verbal and written communication skills.

• Candidates must have excellent communication skills and organization skills.

• This position requires a considerable amount of walking, standing and lifting up to 25 lbs.

• Previous catering or event experience is preferred.

• Open schedule availability is required.

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