Company Name: ibex.

Job Industry: Computer Software

Job Type: Full time

WorkPlace Type: remote

Location: Akron, Indiana, United States

Job Description:

Responsibilities

Assist customers with their items purchased through the e-commerce website
Deliver a class apart customer experience as measured by performance objectives and maintain the core values of our client
Maintain swift responses to customers through email and/or chat
Maintain a level of service through dealing with customers in a friendly, efficient, and an attentive manner
Document each customer query as well as the resulting solution
Provide alternatives to products/items, which are not available on the e-commerce website
Follow standard processes and procedures when it comes to providing resolutions
Stay up to date with the latest updates on system information and process changes
Able to deal with objections and handle customer pushbacks

Why Start Your Career At ibex.?

We are best at what we do in the market because of the eager beavers working at ibex. We not only guarantee our people the best learning environment but we are also going to make sure that you make some great memories and build strong relationships here. Being part of ibex. means you get unlimited exposure, experience to build a path for yourself and a market value. If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!What Makes You A Good Fit For This Job?This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!

What We Seek in You:

Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem Solving
Professional Composure

Job Requirements:

O Levels/Matric or above
Excellent Written and Verbal English communication
Must have at least 40 WPM
Proficiency with MS Office (Particularly MS Excel and MS Word)

Learning and Takeaway:Here @ ibex. we will help build you!

Unlimited exposure.
A chance to polish your skills.
A great learning environment.
Ample experience to build a future path for yourself.
An opportunity to operate with a highly trained and diversified network of people.

If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!

Find part time jobs and grow professionally by visiting our career guides now. Make a fresh start in your job search on Yulys.

Job Title: Email & Chat Support Specialist

Company Name: ibex.

Job Industry: Computer Software

Job Type: Full time

WorkPlace Type: remote

Location: Akron, Indiana, United States

Job Description:

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Job Title: Email & Chat Support Specialist

Company Name: ibex.

Job Industry: Computer Software

Job Type: Full time

WorkPlace Type: remote

Location: Akron, Indiana, United States

Job Description:

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