Electro/Mechanical Field Service Engineer Job in Cincinnati | Yulys
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Job Title: Electro/Mechanical Field Service Engineer

Company Name: Oracle Taleo
Job Industry: Mechanical or Industrial Engineering
Job Type: Full time
WorkPlace Type: On-Site
Location: Cincinnati, Ohio, United States
Job Description:

Rotex is looking for an Electro/Mechanical Field Service Engineerto join our team in Evendale, OH. As an Electro/Mechanical Field Service Engineer you will be responsible for providing maintenance and troubleshooting services onsite as well as new machine start-up. From these visits, you will recommend parts and service solutions to improve machine uptime, maintenance and operation. When not traveling, Field Service Engineers will perform proactive sales and service tasks including, but not limited to: troubleshoot customer issues via telephone, email and online meetings, develop spare parts quotes, order entry, customer follow-up, and production responsibilities as needed.

 

What Rotex Offers You:

A robust PTO policy with 15 days of paid vacation, 11 paid holidays, and 6 paid sick days!

Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, company paid short-term and long-term disability, among others.  

Generous 401K Matching Program – 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*  

Competitive pay  

Opportunities for development and advancement  

 

What you’ll do:

Perform field service on location including preventative maintenance, training, repair supervision, start-ups for customers’ equipment, and general troubleshooting. Both domestic and international travel may be required.

Troubleshoot machine downtime and provide recommendations for repair or improved productivity.

Recommend parts and service solutions to improve machine uptime, maintenance and operations.

Enter parts/sales orders, generate and follow-up parts quotes and general customer service duties.

Provide written post-visit reports with a visit overview, observations, recommendations, competitive intelligence and customer feedback.

During field observations and customer feedback, provide Rotex Engineering with equipment design and feature recommendations.

Provide clear and detailed remote technical support via phone and email. Maintain a reasonable “on-call” status.

Provide phone and email support for customers requiring service/technical assistance.

Assemble, test and troubleshoot electrical, pneumatic, mechanical controls and other components used in Rotex products, including the set-up, inspection, testing, and installation of software on PC’s.

Assist in developing, trouble shooting, and evaluating Gradex software.

Other duties may be assigned

 

 

Basic Requirements:

Associates Degree in Engineering or related field

2+ years related electrical engineering, mechanical engineering/maintenance experience; or equivalent combination of education and experience

Mechanical aptitude with a working knowledge of pneumatics and electrical controls

Working knowledge of basic PC hardware and software installation is required

Ability to travel 50-75%, domestic and international, is required

 

 

 

Great to Haves:

Intermediate knowledge and experience with Microsoft Office, particularly Word, PowerPoint, and Excel, and Outlook. Access and SQL knowledge is desired but not required

Intermediate knowledge of Microsoft CRM and GP is desired but not required

Intermediate knowledge of AutoCAD 2D and 3D is desired but not required

 

Physical Demands:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.

 

Who we are:

Rotex pioneered the dry separation industry and grew to become a global manufacturer of industrial separation equipment, becoming a subsidiary of Hillenbrand, Inc. in 2011. Rotex now sets the standards for maximizing yield and minimizing waste for a host of Fortune 500 companies in processing facilities around the world.

The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset; this fine group of people helped Rotex expand from a regional Cincinnati company to a strong global competitor. And we’re not done yet. We’re always looking for great people to add to our story and to help us write the next chapter in our history.

Rotex is an operating company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

 

EEO: At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.

 

DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

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