The Ecommerce Coordinator will support the day-to-day operations and growth of the DELSEY PARIS North America D2C website. This role works across site merchandising, digital marketing coordination, and ecommerce operations to help improve the online customer experience and support ongoing business growth.

You’ll work closely with the Ecommerce Manager, external marketing agencies, and internal teams to execute digital initiatives across the website and key marketing channels, including paid media, email, SMS, SEO, and affiliate programs.

This role is ideal for someone early in their ecommerce career who wants exposure to multiple areas of digital commerce.

Position Information

Ecommerce Operations & Site Merchandising

1. Manage product setup and updates within Shopify, including product information, images, pricing, and collections.
2. Assist with website merchandising to ensure products and promotions are properly represented across key pages.
3. Support homepage updates, promotional banners, and landing page execution.
4. Monitor site performance and identify opportunities to improve the online shopping experience.
5. Assist with QA and testing for new website features and updates.

Digital Marketing Support

1. Coordinate with external agencies managing paid media, email, and SMS campaigns.
2. Assist in preparing campaign assets, landing pages, and promotional updates.
3. Support execution of digital marketing initiatives across Meta, Google, TikTok, and affiliate channels.
4. Help ensure marketing campaigns are accurately reflected on-site.

Analytics & Reporting

1. Support performance tracking across ecommerce and marketing channels.
2. Assist with reporting using GA4, Shopify Analytics, and Looker Studio dashboards.
3. Monitor key ecommerce metrics including conversion rate, traffic, revenue, and AOV.
4. Help identify insights that support optimization and growth initiatives.

Process & Operational Improvements

1. Assist with documentation and process improvements to help scale ecommerce operations.
2. Support ongoing initiatives to automate manual workflows and improve efficiency.
3. Participate in projects related to website improvements and platform enhancements, including an upcoming website redesign.

Education and Qualifications

Required

1. Bachelor’s degree in Marketing or related field
2. 1–3 years of experience in ecommerce, digital marketing, or a related field.
3. Familiarity with ecommerce platforms such as Shopify.
4. Basic understanding of digital marketing channels including paid media, SEO, email, and affiliate marketing.
5. Strong organizational skills and attention to detail.
6. Ability to manage multiple projects in a fast-paced environment.

Preferred

1. Experience working with Shopify or other ecommerce platforms.
2. Familiarity with Klaviyo or email marketing platforms.
3. Experience using analytics tools such as GA4, Looker Studio, or Shopify Analytics.
4. Basic understanding of HTML/CSS.
5. Proficient with Microsoft Office Suite or similar software
6. Customer-oriented: commitment to results.
7. Ease of integration into teams and strong relational skills.
8. Maintains regular communication with management, customers, internal teams and suppliers.
9. Demonstrates an ability to convince and make decisions.

What we offer

1. Annual Rate $60,000 - $75,000
2. Salary commensurate with experience
3. Fun office environment
4. Comprehensive Single thru Family options for Medical, Dental, and Vision insurance
5. Short- and long-term disability, and life insurance
6. PTO including Personal and Vacation time.
7. Company paid holidays.
8. 401k plan with great company match

Organization

DELSEY Paris is the fastest growing Travel Goods Brand in the US that has a fast growth trajectory. By the end of this year, we will have more than double the best year in US history (2019). It’s an exciting place to work and be a part of a winning organization.

For 80 years, DELSEY has designed, built and sold high-quality luggage, backpacks and duffel bags with a distinctly European flair. DELSEY brings together style and functionality to create products that reflect the personality and needs of each consumer. Today DELSEY is sold in more than 110 countries. A DELSEY bag is sold every 10 seconds. DELSEY is headquartered in Paris, France and it’s U.S. team is based in Hanover, Maryland. DELSEY U.S. sells its products directly to consumers on Delsey.com and through many large retailers including Macy’s, Costco, and Amazon.

Delsey Luggage is an Equal Opportunity Employer

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