We're looking for an upbeat and enthusiastic professional with a great personality to join our team.

Vintner's Collective | Napa Valley is a group of small, exclusive, family-owned wineries with extraordinary wines, tiny productions, and renowned vineyards. We're located in Napa's landmark Pfeiffer Building, where we offer our guests an unparalleled yet unpretentious tasting experience.

The direct-to-consumer position offers great benefits, including medical and dental insurance, vision, and a Simple IRA with a generous employer match. We provide excellent compensation with growth potential in the form of base salary, bonuses, commission, and gratuity. The salary range for this position is $ 75K — 85K.

Responsibilities:

This position's key responsibilities are wine sales in person and direct-to-consumer and customer service. These fall under the umbrella of providing an exceptional guest experience, telling the Vintner's Collective story, and building relationships. A great sense of humor and the ability to create an upbeat and fun atmosphere is essential.

Highlights:

• Build relationships with guests
• Work as part of a goal-oriented team
• Introduce guests to our wines in a way that is unpretentious and fun.
• Sell wine and memberships in the Tasting Room, by phone, and through email.
• Listen carefully and respond to customers' preferences and needs.
• Be part of a fast-paced, gracious team culture focused on providing extraordinary guest experiences.
• Host guests for private VIP Tastings.
• Aid with the daily preparation for all tastings, including but not limited to set-up and breakdown
• Respond to customer inquiries via telephone, text, or written correspondence.
• Maintain exceptional Tasting Room standards, including overall cleanliness.

Qualifications

• Knowledge of the wine industry and viticulture
• Prior hospitality or sales experience (3-4 years)
• B.A./B.S. degree desired
• Working knowledge of Microsoft Teams and Office
• Excellent verbal and written communication skills
• A good sense of humor
  

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