Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion, and Eagerness.

Donor Support Coordinator Responsibilities:

The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel, and technicians; donor case management, customer service, adherence to policy, bulletins, and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.

You will enjoy a great 12-hour work schedule.

This is a 24/7 operation with shifts based on seniority and this position will join the night shift from 7pm-7am.

Night, evening, and weekend shift differential from $2.24-$6.25 per hour.

Extensive training, coaching and development leading to competency certification as required to perform job duties.

Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social history for the purposes of transplantation.

Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.

Qualifications:

Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.

This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflicts in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs, as well as experience with diverse populations.

Bachelor's Degree or higher preferred, or equivalent experience

Excellent verbal and written communication skills

Basic computer literacy with a minimum typing speed of 25 wpm

Definitive Team Player

Knowledge, work, and life experience to connect with families in a meaningful way

Must demonstrate and draw from experiences, this is not an entry level position

Scribe experience a plus

We Offer:

Competitive Salary- $26.02 per hr. average (Additional Shift Differential pay from $2.24-$6.25 for night shift)

Organizational Incentive Program Annually, up to 10% (7% at target)

Very Generous Medical, Dental & Vision Insurance

PTO/Paid Holidays

Paid Life Insurance and LTD Insurance

Voluntary Life Insurance options

403b employer match and profit sharing

Generous Tuition Assistance Program

Employee Assistance Program

Employee Wellness Program

Tobacco Free Workplace

Donor Network of Arizona is a drug-free workplace. 

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