At Habitat for Humanity Philadelphia (HFHP), we are builders who work alongside, not for, others. We are driven by accountability and defined by our stick-to-itiveness. HFHP is seeking a Donor Relations Manager to join our Resource Development team. Reporting to the Sr. Manager of Annual Giving, the Donor Relations Manager will primarily focus on cultivating base-level giving and new donor relationships, bolstering monthly giving, and ensuring the integrity of our data management in Salesforce. Additional responsibilities include high-level administrative support for development operations, including reporting, gift processing, research, donor communications, and technology support to Resource Development Team.

Key Responsibility Area: Donor Management
 

• Manages acquisition and cultivation strategies for all new and base-level donors
• Prepares various lists to invite donors to special events including stewardship events, home dedications, groundbreakings, site tours, fundraising events, ReStore grand openings, etc
• Participate in the planning and execution of major Habitat Philadelphia events as needed
• Engage with Young Professionals’ Advisory Board and Board of Directors upon request
• Develop and execute strategies for retaining and upgrading base-level and new donor giving
• Ensure donors are thanked in a timely manner and all gifts are appropriately acknowledged through staff and board involved thank you calls
• Creates strategies to grow the Hope Builders monthly giving program
• Supports overall resource development team strategy to build on the culture of philanthropy at HFHP
   

Key Responsibility Area: Data/Gift Management and Administration
 

• Process all donations and ensure timely gift acknowledgment
• Maintain Salesforce database integrity by entering gifts, grants, in-kind, event registrations, constituents and prospects in Salesforce and perform ongoing database maintenance
• Maintain reporting schedules and pulling reports as necessary; Maintain department/campaign dashboards, incorporating regular updates
• Assists with appeals, preparing mailings, donor lists, and post-campaign reports
• Track and follow-up on prospects and donors in conjunction with Sr. Manager of Annual Giving
• Respond to inquiries from donors and funders; Assists with meeting materials, including pre-meeting research and collateral.
• Liaise with the Finance Department regarding donor gifts and assist with Monthly Finance reconciliation
   

Key Responsibility Area: Logistics
 

• Attend regular meetings with supervisor and development team meetings
• Provide regular donor prospect reports as requested
• Participate in professional development opportunities related to this position
• Track expenses on monthly statement for approval
• Manage and maintain donor contacts in Salesforce (donor database)
• Travel to and from meetings and appointments in locations and times when public transit might not be available
   

Qualification

Required Experience, Knowledge & Skills
 

• Understanding of Habitat for Humanity Philadelphia’s vision and desire to advance our mission of affordable housing for all
• Minimum of 3-5 years of office work experience in a related professional setting, preferably in fundraising and nonprofit environment
• Prior experience with Salesforce and/or other CRM systems
• Self-motivated team player, with strong organizational and communication skills
• Flexibility, ability to adapt to shifting priorities
• Highly reliable, extremely organized, and detail-oriented
• Competency with Microsoft Office Suite
• Discretion with confidential information
   

Physical Requirements To Perform Duties

Ability to be stationary for long periods at a computer

Effective December 1, 2022, all new hires are not required to be fully vaccinated against COVID-19, but it is strongly encouraged

Benefits: The salary for this position is commensurate with experience and falls within the range of $53,000 to $58,000. Habitat for Humanity Philadelphia offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plan with employer matching, paid time off, and professional development opportunities.


ONLY CANDIDATES WHO FOLLOW APPLICATION INSTRUCTIONS WILL BE CONSIDERED FOR THIS ROLE.

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