Strategic Planning and Implementation:
- Develop and implement IT strategies aligned with business goals.
- Ensure cybersecurity measures are in place.
- Automate data collection/reporting for consistent and accurate metrics.
- Assess and recommend system improvements.
IT Infrastructure and Operations Management:
- Oversee IT infrastructure, ensuring reliability, security, and efficiency.
- Manage data centers, networks, hardware, software, and cybersecurity.
- Maintain and support IT systems, including email, CRMs, and websites.
- Ensure seamless integration with HubSpot, Stripe, and other applications.
- Manage IT budgets and document all systems and processes.
- Handle employee onboarding and offboarding from a security standpoint.
- Develop SOPs and training materials for end-users.
Team Leadership and Development:
- Hire, train, and mentor IT staff.
- Manage vendor relationships and support departmental needs.
- Translate business requirements into project plans.
- Educate and train departments on IT systems and processes.
Results:
- Proper technology stack assessment and implementation.
- Smooth integration of all systems for customer and employee communication.
- Timely implementation of new systems and training.
- Well-managed vendor relationships.
- Adequate IT department staffing to support company growth.
- Effective onboarding and supervision of new team members.
- Strategic planning and execution of IT tasks to achieve company goals.
- Clear direction and regular performance evaluations for team members.
Requirements:
- Proven experience as an IT Director or similar role (3+ years in leadership).
- 8+ years in the technology field.
- Extensive experience with HubSpot and HubSpot integrations.
- Ability to develop and code new API integrations.
- Proficiency with web-based software platforms and content delivery systems.
- Strong communication, problem-solving, and organizational skills.
- Adaptability to changing requirements and a proactive approach.
- Experience with G Suite, Zoom, and Asana.
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