Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge that transforms their world perspective.

The Grossmont-Cuyamaca Community College District honors a diverse academic community and fosters equity mindedness across our institutions. As such, the District is committed to eliminating achievement gaps among different student groups by promoting a culture of appreciation for diversity, equity, inclusivity, and social justice, and continuously examining our processes and practices through an equity lens.

The District provides an excellent health and welfare benefits package to its employees. We take care of our employees and have continued to offer medical, dental and vision coverage to eligible employees and their dependents at no charge for any of the plans we offer.

Become a part of this dedicated team in beautiful San Diego County!

Please read the entire job posting before your application is submitted. Important instructions to applicants are at the bottom of the page. Be attentive when applying as many of our positions require multiple attachments.

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Job Summary
Application Deadline: Wednesday, November 29, 2023 at 11:59 p.m.

NOTE: Application materials that are submitted on the last day of application and are timed out will not be accepted.

Department: District IT

Months worked out of the Year: 12 months

FTE: 1.0

Work hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. (hours may vary)

Shift Differential: None

Starting Salary Range:
Classified Management Salary Grade 11: $121,928 (Step A) or $126,806 (Step B) or $131,879 (Step C)
Based on education and experience

Anticipated Start Date: January 2024

Job Description

JOB PURPOSE:

Under the direction of the assigned manager, directs, manages, supervises and coordinates the activities and operations of technology support of the Information Systems Department including telephone systems, desktop computer/LAN/WAN networks, telecommunications, network and data security, web and database systems; coordinates the activities of assigned technical staff with other divisions and departments; performs a variety of tasks relative to assigned area of responsibility.

REPRESENTATIVE DUTIES:

Assumes management responsibility for the technology infrastructure including hardware, software, operating systems, database systems, voice communications, and network upgrades; recommends, establishes, and enforces systems standards, methods, and procedures.

Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures.

Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.

Plans, directs, coordinates, and reviews the work plan for assigned technical services support staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.

Selects, trains, motivates, and evaluates assigned technical services personnel; provides or coordinates staff training; works with employees to correct deficiencies.

Supervises the Information System's technical support services including hardware and software installation and support, maintenance and operations of video telecommunications and telephone systems, voice mail and call accounting, local and wide area networking and audio/visual services.

Prioritizes projects using established criteria; determines time and cost estimates; assigns optimal resources for projects and develops project timelines; modifies resources and/or timelines as necessary and appropriate; evaluates project alternatives; prevents or resolves project problems; performs post-implementation evaluation of projects.

Develops, verifies, and monitors procedures to maintain security and integrity of data in District databases and across the network; assures required data files, databases, devices and servers are backed-up according to established procedures.

Primary support for conducting periodic hardware, software and network audits to ensure and obtain optimal performance; makes effective use of warranties, preventive and remedial maintenance programs; assures adequate and trouble-free computer access to networked resources.

Secondary support for maintaining District data communication networks; responds to data network hardware problems as they occur; monitors data networks for excessive data traffic and responds with corrective solutions.

Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.

Oversees the operation of the Computer Center; develops tests and maintains Computer Center disaster recovery plan and security practices.

Maintains operations of host computers, servers, network and other computer-related equipment; responds to problems as they occur.

Designs and provides technical direction for the development of information systems network and telecommunications equipment and procedures.

Evaluates and determines potential hardware and software products for use in the District and requirements for new technology and upgrades to current systems.

Reviews recommendations and suggestions for overall improvement of technology infrastructure, telecommunication systems, hardware and software, and department standards for documentation with the Senior Director of Information Systems.

Researches, plans and implements effective use of new technology to support District's mission, goals and objectives.

Develops procedures for maintenance, support, disaster recover, and security of systems; serves as consultant on various projects; review and inspects work related to web, database, servers, LAN, and WAN design, development, implementation, and operations; resolves service problems and communicates with users to determine immediate and future needs.

Manages and supports enterprise LAN and WAN network systems; organizes and coordinates network systems security and disaster recovery; specifies and negotiates acquisitions for systems, products and services; prepares and evaluates bid documents.

Ensure District compliance with State, local, and District requirements.

Monitors budgetary and accounting control systems for assigned projects.

Represents the District in regional and statewide meetings technology professionals.

Communicates with District administrators, faculty and staff. Communicates and manages vendors providing services to the District.

Performs other related duties as assigned.

KNOWLEDGES AND ABILITIES:

KNOWLEDGE OF:

• Operational characteristics, services and activities of database, network, and system
• administration functions.
• Network operating systems, architecture, and equipment.
• Video, voice and data communication concepts, protocols, standards.
• Telecommunication equipment and protocols and sophisticated network design.
• Procedures and practices of network design, installation, configuration, repair, maintenance.
• Configuration and interoperability of desktop computers, telephone switch, servers and end-user
• devices.
• Features, installation, and management of Internet and Intranet Web, groupware and enterprise
• applications.
• Principles and practices of database management and database management systems.
• Principles and techniques of applicable programming languages.
• Fourth generation computer programming tools and software.
• Modern office procedures and equipment.
• Local and wide area network hardware and software.
• Audio communications equipment and requirements.
• Modeling and forecasting.

ABILITY TO:

• Oversee and participate in the management of a comprehensive database, network, and
• system administration program.
• Oversee, direct, and coordinate the work of staff.
• Participate in the development and administration of goals, objectives and procedures.
• Consult with and advise interested parties on a variety of subject matter areas translating
• technical terms into everyday language.
• Design and implement data back-up, security and recovery plans.
• Select, supervise, train and evaluate staff.
• Develop effective system maintenance procedures.
• Write and orally express difficult and complex concepts clearly and concisely.
• Analyze problems in computer operations, program logic, and communications, and develop
• appropriate solutions.
• Evaluate, test, and adapt new information processing and communications techniques.
• Train, supervise and evaluate personnel.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and
• implement recommendations in support of goals.
• Establish and maintain effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE:

Bachelor's or equivalent from an accredited college or university in information systems or related field and five years increasingly responsible management experience including experience in technology infrastructure, networking, telecommunications systems, programming, databases and user support.

Additional Information

SPECIAL INSTRUCTIONS TO APPLICANTS:

Applicants may find it helpful to refer back to the job posting, specifically the special instructions, while applying. Consider saving the job description or opening a new browser window.

*ATTENTION* Application materials with pictures or personal information will render your application incomplete. Please do not include any materials that were not asked for.

Having the following materials prepared and ready to attach BEFORE beginning the application may make the application experience more seamless.

REQUIRED APPLICATION DOCUMENTS (APPLICANTS MUST SUBMIT THE FOLLOWING TWO ITEMS):

A current resume.

In a 1 - 2 page cover letter please address your qualifications for the role as outlined in the job description, specifically including information on your experience with the following:

• Working with leadership to develop and deliver a program to educate employees about security and compliance with federal and state regulations.
• Designing and implementing data back-up, security and recovery plans.
• Developing and implementing effective system and security maintenance procedures.
• Leading staff and/or teams on projects.

*ATTENTION* Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.

Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.

GCCCD is an Equal Employment Opportunity and Title IX employer.

Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application process or interviewing should notify the Human Resources Department by emailing D-HR-Jobs@gcccd.edu.

Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.

To apply, visit https://gcccd.wd1.myworkdayjobs.com/en-US/gcccdcareers/job/San-Diego-County-District-Office/DIRECTOR-INFORMATION-SECURITY_R-01909.

The Grossmont-Cuyamaca Community College District, a two-college district in eastern San Diego County, has been providing a high-quality education to the region since Grossmont College opened its doors in 1961 and Cuyamaca College began operating in 1978. The district is tied closely to the suburban and rural communities that it serves, providing a $1 billion economic impact to the region through its payroll, purchasing, and spending by students and alumni.

The district has a strong commitment to diversity and equity with a student population representing a broad variety of backgrounds, ethnicities, socioeconomic levels, cultures and abilities. The district strives to provide an educational environment that fosters cultural awareness, mutual understanding, and respect that ultimately also benefits the global community.

The colleges offer more than 150 degrees and certificates in a wide range of programs. Both colleges have signature programs that have become well-renowned. Grossmont College is recognized for its top-notch Administration of Justice, Culinary Arts, Nursing and Allied Health and Theatre Arts programs, while Cuyamaca is known for its Automotive Technology, Ornamental Horticulture, Environmental Health and Safety and Water/Wastewater Technology programs.

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