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We are well-established Tampa Bay based technology management and consulting firm proudly serving our clients for 26 years. We are looking for a helpdesk support sub-contractor to assist in servicing our client(s) in Ft. Lauderdale with the ability to provide support both onsite and remotely. The ideal candidate will have a strong technical background and excellent problem-solving skills. As a Desktop Support Technician, you will be responsible for providing technical support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of computer systems.

Duties:
- Provide technical support to end-users via phone, email, or in person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connections
- Collaborate with other IT team members to resolve complex technical issues
- Perform routine maintenance tasks such as system updates and backups
- Create and maintain documentation for IT processes and procedures

Skills:
- Strong knowledge of software troubleshooting and operating systems (Windows, Mac OS)
- Familiarity with Windows Server environments
- Experience in providing IT support in a help desk or similar environment
- Knowledge of network protocols (TCP/IP), DNS, and firewall configurations
- Excellent problem-solving skills and attention to detail
- Strong communication skills, both verbal and written

Job Type: Contract

Pay: $50.00 per hour

Schedule:

• Monday to Friday

Ability to Relocate:

• Fort Lauderdale, FL 33301: Relocate before starting work (Required)

Work Location: Hybrid remote in Fort Lauderdale, FL 33301

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