Under the direction of Deposit Operations Director, performs all required functions for day-to-day electronic banking operations. ​ Originating, processing and servicing electronic banking applications which include online banking, e-Statements, ACH (Automated Clearing House) and remote capture maintenance and servicing, and bill pay support in accordance with regulatory compliance guidelines. This person also troubleshoots software if conflicts arise and works closely with the Deposit Operations team to make sure all core applications are well maintained.

JOB REQUIREMENTS:
· Above Average Computer Skills.

· Highly motivated and can handle multiple tasks.

· Adapts to change.

· Be an active TEAM player.

· General knowledge of Excel, Windows platform and Microsoft Office suite of applications.

· Pleasant Telephone and Communication skills.

JOB DUTIES:
· Process and respond to action items and customer communication generated online, as well as customer email related to e-banking.

· Monitor bill pay issues in management console; assist with bill payment disputes.

· Process request for adds, changes and research related to services offered and/​or managed by the e-banking services.

· Maintenance with approvals and closed consumer remote deposit capture agreements.​

· ACH processing with various exception indications-as an example: wrong account number, incorrect application code, incomplete account number, etc.

· Research, correct and mark each item to post or return, as applicable.

· Review various reports for Department.

· Use the organizations regulatory compliance identity verification software to assess Bank, Originator and Individual Customer against Government lists, in accordance with OFAC, for possible suspects. Any uncertainties are sent to the Compliance Department for final approval. Internationals are marked according to instructions from Compliance.

· Perform the required duties to report unclaimed property to the Office of Unclaimed Funds.

· Other duties as needed.

Job assignments may be charged, deleted or added at any time. Other tasks, special projects or additional duties may be required to ensure the smooth operation of the Association. If an employee is unable to perform any changed job duty or assignment due to a disability or impairment, they may ask Maspeth Federal Savings to consider reasonable accommodation to enable them in the performance of their duties.

STATUS: Non-Exempt

Maspeth Federal Savings is committed to a diverse and inclusive workplace. MFS is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, sexual orientation, marital status, protected veteran status, religion, disability, age, or other legally protected status.

Job Type: Full-time

Pay: $40,000.00 - $43,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Maspeth, NY 11378: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)
• Fraud prevention and detection: 2 years (Required)

Work Location: In person

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