Role Overview

Title: Dynamics 365 CE Developer (Power Platform) Focus Areas: Customer Service & Sales (CRM only – no ERP, no Marketing) Level: Open to Junior or Mid-Level Environment: D365 Online | Agile / PI Planning | Fast-Paced, Net-New Development

This role is a hands-on D365 CRM developer responsible for building and enhancing business solutions within Dynamics 365 CE, with a strong emphasis on model-driven apps, JavaScript customization, and Power Platform workflows. The team is modernizing delivery by incorporating AI-driven tools to accelerate development and improve stakeholder engagement.

Business Need / Why This Role Exists

• Backfill role supporting ongoing and net-new D365 solutions
• High volume of new development driven directly by business stakeholders
• Embedded in PI planning and Agile delivery cycles
• Company-wide push toward AI-enabled development to speed up solution delivery and feedback cycles

Key Responsibilities

• Design, build, and customize model-driven applications (primary focus ~90%)
• Develop and enhance:
• Forms, tables, views, and business rules (Dataverse)
• Business logic using JavaScript (onChange/onSave, form logic, ribbon commands)
• Build and maintain Power Automate flows and Power Apps solutions
• Partner with stakeholders to gather requirements, prototype solutions, and deliver scalable CRM functionality
• Support troubleshooting, enhancements, and continuous improvements across D365 CE
• Participate in Agile ceremonies and collaborate with developers and product teams

Technical Stack & Requirements (Must-Have)

• 2–3+ years Dynamics 365 CE / CRM development experience
• Strong hands-on experience with model-driven apps (non-negotiable)
• Solid JavaScript customization experience within D365
• Experience with Power Apps and Power Automate
• Understanding of Sales and/or Customer Service processes in D365
• Comfortable building net-new solutions and adapting to varying requirements

AI & Modern Development Focus (Key Differentiator)

• Team is actively incorporating AI tools to improve development speed and solution quality
• Exposure or curiosity around the following is highly valued:
• D365 Copilot
• Generative Pages (used to quickly prototype solutions for stakeholder feedback)
• AI features within Power Apps
• AI expertise is not required, but an AI-first mindset is important
• Ideal candidate uses AI to:
• Build faster prototypes
• Improve stakeholder demos and early visibility
• Increase overall delivery velocity

Nice-to-Have Experience

• Exposure to Power BI for reporting and insights
• Familiarity with code apps or extending D365 with custom solutions
• Experience working with connectors (e.g., SharePoint) within Power Automate

Team, Culture & Working Style

• Fast-paced, collaborative Agile team
• High degree of independence and ownership expected
• Regular stakeholder interaction and solution demos
• Encourages creative problem-solving and "thinking outside the box"
• Looking for someone who can keep up with pace by leveraging modern tools and AI

Ideal Candidate Profile (Summary)

• True D365 CE / CRM developer (not ERP-focused)
• Strong in model-driven app development + JavaScript
• Comfortable with ambiguity and frequent net-new builds
• Power Platform experience with an openness to learning
• Curious, adaptable, and aligned with an AI-forward development mindset

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