About the Company
Selco is a family-owned business that markets, produces, and distributes timepieces used for private-label retail sales and corporate awards. What makes Selco successful is our customer focus and unique capabilities to deliver custom watches to our customers' specifications.

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About the Opportunity
We are interested in employees who will take personal responsibility for making our company a success. Selco is like a family in which all employees are truly valued and treated with respect. The organizational culture inspires creativity in every employee. You will work side-by-side with people you can trust and respect.

Selco is looking for an associate who serves customers; attracts potential customers; helps customers through the sales process; maintains customer records; resolves product or service problems; recommends potential products or services to customers; prepares product or service reports; contributes to the team effort.

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Requirements for this position include the following:

• Detail-oriented
• Organized
• Strong Communication Skills
• Proficient with MS Office Suite of Applications

Applicants must have the capability to multi-task and work independently at a rapid pace.

Hours: Monday through Thursday 8:30 AM - 5:30 PM; Friday 8:00 AM – 5:00 PM

Overtime as required.

Dress: Casual Monday - Friday

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Duties and Responsibilities include, but are not limited to the following:

• Be a team player (4 current customer care associates) and work closely with other departments
• The ability and interest to learn a new computer system (Visual ERP and Visual CRM)
• QC sales orders and work orders entered by outside contracters
• Be able to enter the orders and customer data efficiently and accurately
• Can quickly learn and articulate pricing, processes, and product features and benefits.
• Promotes excellence by providing superior service to each customer; greet callers, establish rapport, project professional tone, handle complaints, and record statistics for each call.
• Can analyze and prioritize information or problems, identify the critical issues and implement the best "next steps".
• Must be dependable, on time and willing to work overtime.

Benefits Include (after waiting period):

• Company pays for 75% of employee's Health Insurance
• Vacation Days
• Sick Days
• 7 Paid Holidays per year
• Life Insurance
• Discount on products and services
• Volunteery Insurance through Payroll Deduction, including Vision, Dental, Life, and Aflac

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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