ontent Director - Higher Education Practice Area
Hanover Research
Remote Opportunity

The Content Director is the primary research contact for Hanover’s Higher Education practice clients. As such, the position requires strong client management, project management, and overall research skill. We are seeking highly-motivated applicants with the right combination of research and project management experience, preferably within the education sector. A successful candidate will be interested in making a long-term contribution to a growing organization. This position will report directly to a practice area specific Managing Content Director.

Responsibilities:

• Identify unique client needs and translate them into well-defined research requests;
• Design customized research projects on various topics for Higher Education clients;
• Appropriately scope and phase out complex multi-phase projects to fit Hanover model;
• Manage the execution of education research projects using a variety of different methodologies by Hanover’s staff of Content Analysts and Research Associates;
• Edit reports for content, structure, and overall clarity to ensure quality control;
• Effectively communicate and explain Hanover’s methodologies and findings to clients;
• Deliver actionable insights and strategic recommendations to clients and leadership;
• Provide updates to Hanover clients on on-going research projects;
• Collaborate with Client Solutions staff to develop long-term relationships and to ensure client satisfaction;
• Provide researchers with guidance and constructive feedback on assigned projects;
• Act as a mentor and coach to entry-senior level research staff

Qualifications:

• Strong command of primary, secondary, and quantitative methodologies and procedures;
• Willingness to tackle complex, often unfamiliar research requests;
• Ability to prioritize and manage multiple short and long-term projects in order to meet deadlines;
• Ability to proofread and edit research projects while providing constructive feedback;
• Experience writing and researching for a business or professional audience;
• Ability to work under pressure and multitask in a fast-paced environment;
• Proven ability to make quick and informed decisions under tight deadlines;
• Desire to work directly with clients and ensure their satisfaction and retention;
• Working knowledge of education trends;
• Demonstrable problem solving skills;
• Strong command of the English language and demonstrated writing and editing skills;
• Excellent organizational skills and attention to detail;
• Excellent interpersonal and communication skills;
• Extremely strong and demonstrable work ethic;
• Proven academic and professional achievement;
• High comfort level with Microsoft Office applications, such as MS Word, MS Excel, and MS Power Point.

Education Requirement
A Master’s degree in Education, Business, Economics, Psychology, Political Science, Sociology, or a related discipline is preferred, though candidates with relevant experience without a Master’s or who hold other degrees will be considered.

Experience Requirement
Minimum of 5 - 10 years of full-time work experience conducting research, survey design/analysis, or professional writing, preferably within the education sector. At least one year of which in a management position. Applied education research experience is preferred.

Location

USA Remote

Office is located in Arlington, VA
#Remote #LI-Remote

Benefits

• Starting at 18+ days Paid Time Off
• 14 paid holidays including Martin Luther King Jr. Day, Juneteenth, Indigenous People’s Day, and personal holidays

• 401(K) employer matching program
• Comprehensive health and dental benefits package
• Health and wellness packages with discounts to local gym
• Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha’s Kitchen, DC SPCA
• Community service opportunities

• Unlimited snacks and beverages

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The compensation range for this role at the company is $76,350 – 118,330. This role is also eligible to participate in our variable annual bonus program with gross earnings potential of up to $15,000. This discretionary bonus is based upon both financial performance and individual performance. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.

How to Apply
If you are interested in the prospect of working for a dynamic, growing company, we encourage you to submit your resume, and a relevant professional writing sample (consisting of no more than 8 pages on an education or business related topic preferably).

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email recruiting@hanoverresearch.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com

Hanover Values

• Business Building – We build our business quickly and intelligently and we help our clients do the same
• Thought Leadership and Innovation – We strive constantly to deliver better information in a better way
• Service – To our clients and our community, service is our guiding principle
• Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best

• Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves

Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.

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