Welcome to Office Divvy, where we thrive on fostering community and teamwork to drive business success. With a comprehensive range of business location services, expertly managed teams, streamlined processes, cutting-edge technology, and insightful data analysis, we continuously strive to deliver exceptional experiences for our clients and their customers.

About Office Divvy:

• At the forefront of technology, we integrate the latest advancements to enhance our services.
• Our diverse clientele, including professionals, small business owners, and entrepreneurs, entrust us to consistently deliver standout experiences.
• Our mission is clear: Empowering Entrepreneurs.

Role Description:

• Position: Full-time, on-site Client Experience Manager in Palm Coast, FL.
• Responsibilities: Handling a high volume of inbound calls, in-person requests, and outbound professional correspondence.
• Duties: Managing client accounts, gathering feedback, resolving issues, and ensuring overall client satisfaction.
• Collaboration: Working closely with internal teams to develop and implement strategies for enhancing the client experience.

Qualifications:

• Administrative Skills: Proficiency in administrative assistance and clerical tasks.
• Communication: Excellent phone etiquette and strong communication skills.
• Relationship Building: Ability to build and maintain relationships with clients.
• Problem-solving: Strong problem-solving and conflict resolution abilities.
• Multitasking: Attention to detail and ability to handle multiple tasks simultaneously.
• Customer Service: Experience in customer service or client management.
• Tools Proficiency: Strong in using Google Suite, MS Office, collaboration and CRM tools
• Tools Agility: Adept at using multiple tools simultaneously. 
  

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