Description

Classified - IT Systems Administrator Journey

Shoreline Community College


Salary: $84,067.00 - $110,313.00 Annually

Job Number: 99421

Location: 16101 Greenwood Ave N Shoreline WA 98133, WA

Department: Technology Support Services

Job Summary

First Date of Consideration: October 5th, 2022

Shoreline Community College is dedicated to inclusive excellence in teaching and learning, student success, and community engagement. Shoreline serves the educational, workforce, and cultural needs of our diverse students and communities through the core themes of educational attainment and student success, program excellence, community engagement, access and diversity, and College stewardship. Shoreline Community College is a place of open inquiry and learning, with a campus that models ideals set out in our Community Standard*. We are committed to upholding a culture of free expression, as well as maintaining a supportive and respectful learning and working environments for all.

Technology Support Services is the Information Technology unit of the Shoreline Community College, which supports the technology infrastructure and desktop technology needs of the entire organization's business and academic functions. TSS' overall responsibilities include but are not limited to the network and networking infrastructure, desktop and portable device support, database and application development, email and web-based services, data and telecommunications systems, and security and IT related policies.

Essential Job Duties:

• Management of Student Lab personnel
• Co-Management of designing and deployment of Windows, Apple, and Chrome operating systems using JAMF, Microsoft Endpoint Configuration Manager, and Intune
• Backup administrator for the campus Microsoft Active Directory, including user and group access rights, file permissions, home and shared network directories, startup profiles, shared printing, and report distribution systems
• Local Security Administrator (LSA) for Shoreline Community College ctcLink (PeopleSoft)
• Research and Development of ongoing innovations and new technologies to support ongoing operations
• Assist with the development and configuration of networking infrastructure
• Assist with risk assessment for current and future software, and hardware deployments
• Creation and modification of network/email accounts for Students, Faculty, and Staff

Qualifications

REQUIRED EDUCATION & EXPERIENCE:

• In depth knowledge of Microsoft Server applications Microsoft Exchange and Microsoft SQL in a medium to large enterprise or educational environment
• In depth knowledge of enterprise data center environments, including server operating system patching and organizational backup/restore
• Experience as a system administrator with server/desktop operating systems such as:
  • Windows, Apple, and Chrome Desktop operating systems
  • Windows Server 2012 R2 - Server 2019
• System administration experience working with Microsoft on premise and cloud server applications such as SharePoint, MECM, and IIS
• Working knowledge of Microsoft PowerShell and Apple Terminal
• Experience in Asset and personnel management

KNOWLEDGE OF:

• DNS, DHCP, IPSec, VPN, Print Services, Radius and .Net Framework
• OSI model and TCP/IP, including routing, switching and wireless networking concepts
• Enterprise data processing management systems including imaging, anti-virus, anti-spam, and anti-spy ware solutions
• Management of Cloud based solutions, including but not limited to Azure and AWS

SKILL IN:

• Contributing to diversity by fostering a climate of multicultural understanding
• Organizing and implementing complex, multi-level IT projects.
• Asset management and computer distribution
• Personnel management in a medium or small educational or enterprise environment
• Troubleshooting server hardware and storage systems
• Microsoft365 Applications and Administration console
• Resolving complex technical problems under stressful conditions
• Working efficiently both independently and as part of a team
• Providing strong customer service through effective oral and written communication

Conditions of Employment

PHYSICAL WORK ENVIRONMENT:

The College is currently providing services in a mixed modality of operations (both online and in-person services are offered). This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus, ability to communicate in person or through appropriate means. Please note, there may be limited opportunities for online work depending on program or area needs. If authorized for online work, employees will need to provide their own workspace and internet access, noting the College will provide technical equipment and support for online work needs.

TERMS OF EMPLOYMENT/SALARY:

This position is allocated to pay range 06IT under the Washington State Office of Financial Management higher education salary schedule. Salary placement for new employees is determined by the College. This position works a minimum of 40 hours per week, with schedule dependent upon department needs and is an overtime exempt position. Hiring of this position is contingent on available funding as determined by the College President.

OTHER CONDITIONS:

Persons with disabilities have the right to reasonable accommodation in all aspects of employment with the College. This includes, but is not limited to recruitment, application, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact the Office of Human Resources at

https://apptrkr.com/get_redirect.php?id=3464777&targetURL=hr@shoreline.edu

.

In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. In addition, employment for this position requires proof of COVID-19 vaccination status or documentation of eligibility for a religious or medical exemption. Other conditions that may apply will be detailed upon the offer of employment. This position is overtime eligible.

In accordance with RCW 28B.112.080, applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current or past places of employment.

This position has been designated as a bargaining unit position represented by the Washington Federation of State Employees - Higher Education Community College Coalition.

Required Materials

To be considered for this position, please submit the following:
 

• NEOGOV online application/profile/supplemental questions
• Letter of interest addressing each qualification

Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment, but will be considered in determining the applicant' suitability for the positions.

Please Note: Once application materials have been submitted, you may not modify the application.

*Community Standard Statement

"Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly ..." -- Rev. Dr. Martin Luther King, Jr.

Shoreline Community College is a place for students, employees, and the community to pursue excellence in education in an environment dedicated to equity, inclusiveness, and self-reflection. We value respectful, dynamic interactions and lively discussion. We strive to create an environment where everyone is supported and valued. Shoreline Community College does not tolerate hateful, violent, or discriminatory actions that target any person or group based on their beliefs, customs, identity, or affiliations. When one of us is diminished, all of us are diminished.