Join one of the foremost travel companies in the United States. We are seeking a dynamic Bilingual Business Travel Consultant proficient in both Japanese and English.

– This position is fully remote, allowing you to excel from anywhere.

Requirements:

– Extensive expertise in SABRE or equivalent Global Distribution Systems (GDS).

– Proven track record as a travel consultant spanning multiple years.

– Fluency in both Japanese and English, enabling seamless communication.

– Demonstrated adaptability with a solid commitment to delivering exceptional customer service.

Job Description:

Client Engagement:

– Manage reservations and ticketing for corporate clientele via email or phone.

– Coordinate all airfare, accommodation, transportation, visas, passports, etc.

– Source accurate information from various platforms, including websites and GDS, to optimize cost-efficiency and elevate customer service standards.

– Monitor online booking platforms, issue tickets, and facilitate changes or new bookings as required.

– Resolve flight-related issues promptly, such as weather delays or schedule changes, ensuring customer satisfaction remains paramount.

– Exercise sound judgment in interactions with clients, vendors, and stakeholders.

– Acquire comprehensive knowledge of Business Travel products and services, and adeptly tailor offerings to meet individual client and traveler needs.

– Address client queries of invoices, refunds, credits, and no-show charges.

Talent Management Acumen:

– Stay abreast of travel technology advancements impacting business travel.

– Effectively showcase all relevant products and services within the business travel domain.

– Log all activities and documentation meticulously into SalesForce.com.

– Uphold high ethical standards in all professional engagements.

– Possess insights into corporate meetings and identify potential client opportunities.

– Ensure compliance with company policies and procedures.

Location:

– Remote work, regardless of your location within the U.S.

Work Schedule:
– Mon-Fri
– (PT or ET) 8:45 am – 5:30 pm

Benefits:
– Medical Insurance
– Dental Insurance
– Vision Insurance
– 401K
– Paid time off
– Sick Leave
and more.

Probation Period:
– 3 months

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Experience:

• Travel Consultant: 2 years (Required)
• GDS (SABRE): 2 years (Required)

Language:

• Japanese (Required)

Work Location: Remote

Looking for remote jobs near your area? At Yulys, thousands of employers are looking for exceptional talent like yours. Find perfect job now.