On a daily basis, American Directions Telephone Interviewers call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. This position is 100% outbound calling  and we are looking for outgoing, friendly and pleasantly persistent individuals! 

TO QUALIFY FOR THIS POSITION, YOU MUST MEET ALL OF THESE TECHNICAL REQUIREMENTS:

• Your own desktop computer or laptop that is no more than 5 years old with:
  • a Windows 10 Operating System or better, 
  • at least 1 gig of RAM, and
  • Firefox browser that is installed and up to date; 

• The ability to hard-wire (plug in with an Ethernet cord) your computer or laptop to the Internet modem;

• A home telephone or cell phone (for contacting supervisors as needed, not used for the outbound surveys);
• A web cam (used for training and occasional meetings only);

• A USB headset; and

• An acceptable internet speed with a round trip time of 150 or less.
  • Verify your speed here (

What we will provide:

• Starting pay range of $13.00 -$15.00 per hour, depending on your state of residence and your schedule
  • Higher rates are available depending on availability for certain shifts, work experience, and/or fluency in Spanish
• Referral and production bonuses
  • Earn up to $2 more per hour!
  • We love to reward our superstars!
• Bi-weekly pay with direct deposit
• Paid training
• Potential growth within the company

The skills you will need :

• The capability to troubleshoot and diagnose computer issues with limited assistance
• Exceptional communication skills -- outgoing, friendly, and pleasantly persistent phone demeanor
  • You must be able to pass both a reading and pronunciation test.
• Task-oriented and focus driven
• The ability to work independently and to multi-task
  • You will need to listen to a respondent and record answers at the same time.
• Proficient ability to accurately type verbal responses where required
• Basic computer skills for operating the survey software

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We are open 7 days a week!

Shifts available are: Sunday-Saturday: 5pm-1am EST / 4pm-12am CST / 3pm-11pm MST / 2pm-10pm PST

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