Architect - Amazon Connect Job in Akutan | Yulys
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Job Title: Architect - Amazon Connect

Company Name: Quantiphi
Job Industry:
Job Type: Full time
WorkPlace Type: remote
Location: Akutan, Alaska, United States
Job Description:

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Experience Level: 12 years


Responsibilities:

  • Actively involved in business development activities to help identify, propose and close AWS Connect transformation opportunities.
  • Architecting and building Contact Centre solutions, which can integrate smoothly into cloud and hybrid operating models
  • Shape, own and successfully deliver client engagements
  • Contribute to the overall development and growth of our practice through: developing the technical acumen of yourself and others
  • Creating thought leadership enhancing our delivery assets and methodologies to be repeatable and scalable


Required Skills:

  • You hold as a minimum an AWS Associate Certification
  • You have experience working in the contact center or PBX Industry
  • You have experience in building call flows and IVR trees
  • You have hands on experience of delivering Amazon Connect within B2C or B2B organizations
  • Define and deliver on-site and remote Amazon Connect and related Professional Services engagements with Quantiphi customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering package offerings, and delivering custom solution engagements


What is in it for you:

  • Be part of the fastest-growing AI-first digital transformation and engineering company in the world
  • Be a leader of an energetic team of highly dynamic and talented individuals
  • Exposure to working with fortune 500 companies and innovative market disruptors
  • Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !

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