While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Experience Level: 12 years
Responsibilities:
- Actively involved in business development activities to help identify, propose and close AWS Connect transformation opportunities.
- Architecting and building Contact Centre solutions, which can integrate smoothly into cloud and hybrid operating models
- Shape, own and successfully deliver client engagements
- Contribute to the overall development and growth of our practice through: developing the technical acumen of yourself and others
- Creating thought leadership enhancing our delivery assets and methodologies to be repeatable and scalable
Required Skills:
- You hold as a minimum an AWS Associate Certification
- You have experience working in the contact center or PBX Industry
- You have experience in building call flows and IVR trees
- You have hands on experience of delivering Amazon Connect within B2C or B2B organizations
- Define and deliver on-site and remote Amazon Connect and related Professional Services engagements with Quantiphi customers. This includes participating in pre-sales on-site visits, understanding customer requirements, proposing and delivering package offerings, and delivering custom solution engagements
What is in it for you:
- Be part of the fastest-growing AI-first digital transformation and engineering company in the world
- Be a leader of an energetic team of highly dynamic and talented individuals
- Exposure to working with fortune 500 companies and innovative market disruptors
- Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !