The Analyst – Loan Servicing, Special Products is responsible for the timely remittance of capital and transmission of report data in compliance with contractual investor requirements. This position supports operational and transactional loan servicing needs across various product lines consisting of Agency, Private Investors, and conduit loans.

Essential Job Functions (Duties/Responsibilities)

The Analyst – Loan Servicing, Special Products will have the following duties and responsibilities, including but not limited to:

• Review and interpret complex loan documents to identify and capture loan level specifics
• Timely and accurate boarding of new loans onto servicing system to ensure data integrity and on-going quality reporting to public investors, trustees, and other constituents
• Perform monthly payment applications
• Ensure accuracy of methodology and calculation of ARM interest accruals
• Maintain system book and departmental records
• Generate monthly invoices to ensure timely monthly collection, including quality maintenance of off system accrual records
• Support reporting data needs as liaison between various internal departments such as Asset Management, Treasury, and Servicing Operations
• Ensure accuracy of reports in concert with investor and industry standards, as well as with reported balances and calculations
• Facilitate satisfying investor requirements and audit control procedures by directing monetary movement within system of record and general ledgers

Qualifications

Education: High school diploma or equivalent; Associate degree in Business, Finance, Accounting or equivalent work experience preferred.

Experience: 3+ years' experience in commercial real estate mortgage servicing, banking, or related field

Knowledge/Skills/Abilities:

• Demonstrates excellent analytical skills with an aptitude for determining root cause or underlying circumstances and identifying solutions during the loan closing and loan disbursement processes.
• Advanced Microsoft Office skills
• Prior mortgage processing experience preferred
• Familiarity with commercial loan terminology and general real estate principles
• Exhibits strong analytical skills with high attention to detail and strives for accuracy
• Strong organizational, time management, and prioritizing skills
• Excellent oral and written communication skills with the ability able to clearly express ideas thoughts and concepts in a way that is engaging and easy to understand
• Ability to work in a fast-paced environment with strict deadlines

Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $55,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.

We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.

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