American Spoon has a dynamic retail leadership opportunity for a manager to oversee the successful operations of our Petoskey Flagship retail location. The Retail Manager leads the daily operations, directs hiring and scheduling, training, merchandising, ordering, sales, financial reporting, and in-store customer service.

Retail Manager Responsibilities

Provide exceptional service, work to build long-term relationships between American Spoon and our customers

Function as an ambassador for the American Spoon brand, actively educating customers, staff, and the community about who we are and what we do

Serve as the Lead Merchandiser, planning and installing displays

Set, plan and implement actions to achieve sales and service goals

Collaborate with HR for recruitment, staffing, on-boarding, training, evaluation, scheduling mentoring, coaching, and providing positive leadership

Always maintain the cleanliness and organization of the store

Manage appropriate inventory levels, stocking, stock rotation and ordering store merchandise

Operate our POS system, prepare, submit daily, monthly, and year-end store financial reporting data

Collaborate and openly communicate with the Marketing Brand Coordinator any market trends, promotional and sales opportunities

Previous history as retail manager or in other managerial position

Strong working knowledge of retail management best practices

Solid communication and people skills

Exceptional organization, strategic planning, sales ability, coaching, mentoring, management, and leadership skills

Strong style sense and an eye for merchandising

Strong Computer Operation skills with Microsoft Office Suite

Strong interest and knowledge of locally grown fruit and produce

Maintain high-standards and an unwillingness to compromise on quality

Exhibit a consistent positive-attitude and genuine friendly demeanor

Minimum three years of Retail Management and or Leadership

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