Come join an amazing team! Kindred Bravely is looking for a talented, experienced, and enthusiastic Amazon Account Manager !

Kindred Bravely is an online retailer for pregnant and breastfeeding moms who want something comfortable to wear. We are a growing team of over 60+ people based all over the world. Our team culture is grateful, brave, generous, encouraging, confident, and transparent. We work together to create the best product and shopping experience possible for our customers. Oh, and did we mention we're on the Inc. 5000 list of fastest-growing privately held companies four years in a row? We won Shopify's Build a BIGGER Business Competition and our award-winning product has been featured in Self Magazine, What to Expect, Ovia, BabyCenter, and Romper!

Opportunity (the job): The perfect candidate for this job is a self-starter that is highly detail oriented. As the Amazon Account Manager , you will be responsible for managing the Amazon team and ensuring the success of the company's Amazon sales strategy. You will be responsible for developing and implementing strategies to increase sales, drive profitability, and improve customer satisfaction on the Amazon marketplace. Additionally, you will be responsible for staying up-to-date with Amazon policies and trends and communicating changes to the team.

We aim to out care the marketplace by offering:

• Employer-sponsored medical, dental, vision as well as voluntary benefits (Life Insurance, FSA, Critical Illness Insurance).
• Free mental health services.
• Retirement and charitable donation matching.
• Paid parental leave program and tuition assistance program after 1 year.
• $50 reimbursement per month to spend on a "Random Act of Generosity".
• 40% off product discounts on the Kindred Bravely and 15% off for friends and family.
• Amazing team culture, surprise perks throughout the year, and a really fun place to work!

We are looking for an Amazon Account Manager who…

• Is exceptional at whatever they do and proactively seeks to solve puzzles and find solutions. This is the most important factor in your success. You must be a self-starter who is always seeking to improve.
• Is super curious and loves to learn and grow both personally and professionally.
• Is a finisher. Do you hate leaving projects unfinished? You must love the details of your work, and work dutifully until tasks are completely correct.
• Is a project manager who keeps projects organized and moving forward.
• Has outstanding communication skills, both verbal and written.
• Has strong analytical skills, partnered with a creative mind.

Qualifications: 

• Minimum 1-3 years of Amazon account management experience.
• 1+ year(s) of supervisory experience.
• Bachelor's degree in Marketing, Business, or related field.
• Strong understanding of the Amazon marketplace and how it works.
• Proven track record of developing and implementing successful Amazon sales strategies.
• Experience with Amazon advertising campaigns, including sponsored product ads, sponsored brand ads, and display ads.
• Strong quantitative and qualitative analytical skills.
• Excellent attention to detail and follow through with communication and sense of urgency for deadlines.
• Must be able to resolve problems, handle conflict and make effective decisions under pressure.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Responsibilities include (but are not limited to):

• Lead the Amazon team, providing guidance and support to help them achieve their goals and develop their skills.
• Develop and implement strategies to increase sales, drive profitability, and improve customer satisfaction on the Amazon marketplace.
• Analyze sales data and customer feedback to identify trends and opportunities for growth.
• Adapt and execute quickly new opportunities while implementing a testing and analysis process for these objectives.
• Collaborate with others, such as marketing, operations, and finance, to ensure alignment with company goals.
• Stay up-to-date with Amazon policies, guidelines, and best practices and communicate changes to the team.
• With the Amazon Account Representative, manage Amazon advertising campaigns, including sponsored product ads, sponsored brand ads, display ads, and additional beta programs.
• Drive continuous improvement of processes and procedures to increase efficiency and effectiveness of Amazon sales strategy.
• Ensure we remain in good standing and uphold our high rankings within all marketplaces.
• Continuously find workarounds for tests and roadblocks.
• Stay up to date on all emerging marketplace trends, changes, etc.
• Stay up to date on new tools and AI updates.

If you've made it this far and you are as excited as we are, keep reading!

What we believe:

• She is the reason we exist: We have created a genuine connection with her. She feels seen and heard. She is an integral part of every decision we make. 
• Work/Life Balance is imperative: We value both work and family and bring our best selves to each by ensuring balance.
• Team Work Makes the Dream Work: We share ideas, feedback, struggles, wins and frustrations. We care for each other professionally and personally.
• Success is Sequential; Not Simultaneous: We focus on one thing at a time.

How we act:

• We have a BIAS FOR ACTION: We move quickly. We take smart risks. We solve puzzles. We make things happen.
• We HOLD OURSELVES ACCOUNTABLE: We all own the business. We clearly communicate key metrics and standards and review them regularly. We analyze results to understand why we made a decision. We are disciplined.
• We LEAD, NOT FOLLOW: We are innovative. We are curious and resourceful. We are driven and competitive (but not with each other).
• We communicate GENUINELY & TRANSPARENTLY: With each other and with her. We are present.
• We are ALWAYS LEARNING: We improve ourselves and continually look for ways to enhance the skills and abilities of our entire team.
• We are in RELENTLESS PURSUIT OF CUSTOMER SERVICE EXCELLENCE: We out-care the competition and provide the greatest experience she has ever had with a brand.

We Hire the Best, Regardless of Their Location:

We are a natively remote company with team members located all over the world. The flexibility that comes with remote work is a tenant of our culture and our team members hold themselves to high standards to ensure the remote/flexible workplace works for the entire team. We're looking for people who can demonstrate they hold themselves to a higher standard in everything they do because with great flexibility comes great responsibility.

All this flexibility doesn't mean we're not a close-knit team…

We Hire Characters Not Positions:

We're a small company with big aspirations, and we work hard (and have a LOT of fun) while making that happen. If you have what it takes as an individual - in other words, if you're a consistent high-achiever in everything you do in life - then you'll fit in well at our company.

Experience: Minimum of 1 Year of experience with Amazon Account Management 

Schedule: Full-time, 40 hours per week. We are open to helping you create a schedule that works for you.

Education: Bachelor's degree 

Location: US Remote 

Salary Range: $50,000-60,000 year

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