BCH is a Christ-centered organization committed to sharing hope and changing lives, with beliefs rooted in Jesus Christ. Employees are expected to support BCH’s mission, purpose, and spiritual emphasis through professional conduct and service.

About the Role

Job Title: AI Engineer Department: IT

Department Reports To: Director, Information Technology Services

SUMMARY

The AI Engineer is responsible for identifying, developing, and implementing artificial intelligence solutions that improve organizational efficiency, productivity, and effectiveness across BCH. This position partners with departments throughout the organization to identify opportunities for AI integration, develop automated workflows, enhance existing business systems, and implement innovative technology solutions. The role also supports responsible AI adoption through technology evaluation, security and governance practices, employee training, and ongoing support. The AI Engineer serves as a technical resource and organizational partner in leveraging emerging technologies to streamline processes, improve decision-making, and strengthen BCH's ability to fulfill its mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. AI Strategy and Opportunity Identification

Collaborate with departments across BCH to identify opportunities to leverage AI to improve processes, productivity, and service delivery.

Evaluate existing workflows and business processes to identify opportunities for automation, efficiency, and innovation.

Partner with department leaders to understand operational challenges and recommend appropriate AI-driven solutions.

Maintain awareness of emerging AI technologies, capabilities, and industry trends.

2. AI Development and Implementation

Design, develop, implement, and maintain AI-powered solutions, tools, and automations.

Develop AI agents, workflow automations, and other solutions that reduce manual tasks and improve operational efficiency.

Configure and implement existing AI platforms and technologies to address organizational needs.

Test, troubleshoot, and refine AI solutions to ensure accuracy, reliability, usability, and effectiveness.

Monitor implemented solutions and identify opportunities for ongoing improvement.

3. Systems Integration and Technical Solutions

Integrate AI capabilities into existing BCH business applications and technology platforms, including Workday, Paycor, HubSpot, and other enterprise systems.

Collaborate with IT team members and external vendors to develop integrations and ensure compatibility with existing technology infrastructure.

Evaluate APIs, automation platforms, and other technologies to support AI implementation.

Ensure AI solutions align with BCH's technology architecture, data standards, and security requirements.

4. AI Governance, Security, and Responsible Use

Help establish and maintain organizational guidelines, standards, and best practices for the responsible use of AI.

Partner with IT leadership to address data privacy, information security, access controls, and regulatory considerations associated with AI technologies.

Evaluate AI tools and applications for security, reliability, accuracy, and organizational suitability before implementation.

Help ensure appropriate safeguards are in place when using sensitive, confidential, or personally identifiable information.

Monitor developments in AI governance and recommend updates to organizational practices and policies.

5. Training, Adoption, and Organizational Support

Educate and train employees on available AI tools, capabilities, and appropriate use.

Develop resources, guidance, and training materials to support effective AI adoption across BCH.

Provide technical assistance and support to departments implementing AI solutions.

Encourage innovation and help employees identify practical ways to incorporate AI into their daily work.

Serve as an internal resource for questions, recommendations, and opportunities related to AI.

6. Technology Evaluation and Continuous Improvement

Research and evaluate emerging AI technologies, platforms, and solutions that may benefit BCH.

Recommend new tools and technologies based on organizational needs, cost, functionality, security, and potential return on investment.

Stay informed of advancements in AI, automation, and related technologies.

Assess the effectiveness of implemented solutions and identify opportunities to improve organizational performance and productivity.

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