Must Have Technical/Functional Skills

AI Developer, Test support, Strong documentation and problem solving skills

AI‑enabled delivery, configuration, testing, and quality practices

Exposure to ServiceNow, platform configuration, or technical design concepts

Comfortable performing peer reviews, smoke testing, and troubleshooting technical issues

Ability to collaborate across EMEA, APAC, and AMS teams in a fast‑paced, pilot‑driven environment

Strong documentation and problem‑solving skills

AI Cloud Architecture and development (not required but nice to have)

Roles & Responsibilities

Development & Enhancement of AI Agent Products

Contribute to the development and enhancement of AI Agent products, including:

Technical Design Agents

Configuration (Config) Agent

AI Testing and Quality‑focused agents

Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability.

Generic Managerial Skills, If Any

Ability to collaborate across EMEA, APAC, and AMS teams in a fast‑paced, pilot‑driven environment

Strong documentation and problem‑solving skills

Location: Remote

Salary Range: $110,000-$150,000 a year.

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