The position is in the Operational Risk Management’s (ORM) Framework group. The group is responsible for design and oversight of Citi's Framework for managing Operational Risk, a program designed to identify, assess, monitor, measure and report operational risk on a consistent basis across businesses, regions, and legal entities. In this role the individual will lead activities around the development and implementation oversight of the ORM Policy Framework related to the Operational Risk Appetite and Risk Identification and monitoring processes. 

Responsibilities:

• Coordinate globally with Operational Risk Management staff and In-Business Risk Managers to ensure that the Framework requirements are as needed and fulfilled, and that changes needed in the Operational Risk Appetite and Risk Identification Policy Framework are drafted, socialized, and reviewed and approved in appropriate governance forums
• Draft (originate new content) for the ORM Risk Appetite and Risk Identification Standards, and edit drafting of others, to ensure that regulatory and business/management objectives and constraints are met, and facilitate achievement of consensus in large, diverse teams
• Work with partners in ORM and other central Risk disciplines to ensure that the Framework design supports integration of various processes / elements (e.g., Key Operational Risks (KORs), Material Operational Risks (MORs), Material Risk Inventory items (MRIs), Risk Appetite, MCA, etc.) 
• Define user requirements related to technology applications supporting the Framework 
• Define agenda, prepare and/or oversee preparation of materials and minutes for the ORM key governance Committees and selected Working Groups, and lead portions of the meetings in selected forums
• Coordinate annual Policy/Standard reviews to ensure alignment to Citi-wide Policies and Standards.  Report on results to ORM Management, the Citi Policy Committee, and Risk Management’s Policy Group
• Develop and maintain standards and/or guidelines for Business / Function compliance with the Operational Risk Appetite and Risk Identification Framework. Review and ensure processes are in place to maintain sufficient business procedures and maintain central repository, with review, of key documents
• Support delivery of responses to targeted regulatory and internal audit reviews 
• Review and report on overall adherence to Policy across Citi and escalate open issues for resolution. Coordinate execution of the program including development and delivery of regular reporting for Management on compliance with program requirements and ensure corrective action plans and/or policy exceptions exist as needed
• Oversee periodic coordination of gap analyses to regulatory rules/requirements and that gaps have established action plans and are monitored
• Drive/ensure timely and complete response to regulatory and audit requests on the Policy Framework and Risk Identification related processes that support CCAR/DFAST
• Define Risk Appetite and Risk Identification training needs and design materials to support overall Program delivery
• Liaise with central risk teams and represent ORM on cross functional working groups, as required

Qualifications:

• 7+ years of relevant risk management experience, with Operational Risk knowledge a significant plus
• Knowledge of financial services industry products, with knowledge of the Citi organization and global products a significant plus
• Knowledge of Operational Risk Management policy, risk identification processes, and risk and control assessment processes highly desired
• Experience in communicating effectively, orally and in writing, across large organizations
• Strong organizational and project planning skills
• Strong people management skills
• Ability to generate and present new ideas and propose new alternatives for discussion 
• Excellent general computer skills including experience and interest in using MS Word with large complex documents, PowerPoint for effective senior management communication, and Excel for manipulation are large data sets

Education:

• Bachelor’s/University degree, Master’s degree preferred