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Disclaimer: Please note, if you are selected to have an interview with Thermacell, you will receive an email from our applicant tracking system Paylocity (reply-to-sender@mail.paylocity.com) or an email from a Thermacell.net domain. Be aware of phishing emails/text messages. Thermacell will never text or Skype you about your candidacy or personal confidential information. If you are unsure, please contact careers@thermacell.net.

THE COMPANY

Thermacell Repellents, Inc. (TRI) is a privately held company with a mission to liberate people who love the outdoors from the harmful effects of insects. Founded in 1999 and based outside of Boston in Bedford, Massachusetts, Thermacell makes the world’s leading spatial mosquito repellent and targeted tick control solutions. Dedicated to delivering the best consumer experience, we have an ever-expanding product line for both adventure and home use. We aim to change the way people repel insects, and through disruptive innovation, strong distribution across multiple retail channels, and a global footprint, our base of users is growing rapidly.

TRI currently employs 125+ full time employees at our 4 locations Bedford Massachusetts (Corporate HQ), Buford Georgia (Manufacturing & Distribution), Hampton Florida (Science & Research Center).

Thermacell is committed to preserving a culture of diversity, inclusion, and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents represents a significant part of our culture and is the foundation for our accomplishments and impact. We strive to create a supportive community where we all can show up as our authentic selves and are confident and comfortable to be genuine with our teammates in our day-to-day work environment. We are proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, citizenship, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, marital status, genetic information, or any other characteristic protected by state, federal or local law.

TRI CORE VALUES:

• Drive – An optimistic can-do spirit, a passion to delight our consumer, a belief in the importance of determination and the freedom to make a difference.
• Ownership – We are empowered to take accountability for our contributions and desire to do the highest quality work with responsible urgency to drive business results.
• Integrity – We will always do the right thing guided by truth and sincerity. We exercise constructive candor and have the willingness to challenge and be challenged in all interactions.
• Teamwork – The belief that we is greater than me, and with collective brainpower we are better together. We are a community of compassionate support and collective success. We win as one and play hard in celebration together.
• Evolution – We are committed to continuous improvement, always learning, growing, and adapting to constant change. We seek progress over perfection.

STATUS: Exempt

WORKING HOURS: Typically, between 9-5pm M-F.

WORK LOCATION: Remote. (AR, CT, FL, GA, IL, MA, MD, NH, NJ, RI, TX, VA) Preference for people based in Eastern & Central time zones. Could also base at our Corp office in Bedford, MA (32 Crosby Drive, Bedford, MA 01730) Some travel may be required (5-10%).

POSITION PURPOSE:

Thermacell is seeking a new member for our fast-growing Amazon Business. This role reports to the Senior Director of Sales, Global Amazon & eCommerce. The Sales Operations Manager is responsible for planning, analyzing, and optimizing the Amazon sales forecast, promotional event analytics, promotional budget pacing and optimization as well as owning market share analytics and insights for Amazon globally. They will collaborate with the Senior Sales Director and our outside sales agency to drive business insights, flag areas of risk and opportunity, and enforce workflows across sales team, operations team, accounts receivables to drive key KPIs for the Amazon business. This role is ideal for someone who is passionate about business analytics and insights, excels in a fast-paced environment, has strong organization skills and attention to detail and loves working on Amazon businesses and in the eCommerce space.

WHAT SUCCESS LOOKS LIKE:

Success will look like an employee who leverages their technical and analytics skills to deliver insights and recommendations to help improve our sales forecast accuracy for Amazon, excels at promotional analytics and budget optimization as well as taking ownership of Amazon market share and builds process of analyzing and reporting share to cross functional team members. Must be a self-starter with advanced excel skills and the ability to quickly on-board new systems. This individual will have strong communication skills and the ability to work cross-functionally driving process across internal teams and external agencies for their areas of responsibility.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Analyze sales data to identify trends, track performance and pacing against the Amazon Sales Forecast. Identify areas of risk / opportunity to Senior Sales Director and agency partners.
• Own Amazon internal forecasting process from prepping monthly forecast documents and working with internal and external stakeholders to updating forecasting and pricing with goal of improving forecast accuracy.
• Own weekly PO management process with Operations by reviewing incoming orders, forecasts, and POS to ensure we are adhering to Amazon SLAs and provide recommendations for improvements in process.
• Own promotional spend management and optimization for the Amazon US business, working with accounts receivables to validate promotional performance, working with Commercial lead to communicate promotional plans to key stakeholders and working with Senior Sales Director and Finance to optimize budget for efficiency.
• Collaborate with Sales Director, Accounts Receivable and external agency partners on monthly deductions management process.
• Own Amazon Market Share reporting tool and provide bi-weekly reporting and analytics for Amazon US and other global Amazon businesses for Thermacell and our competitors.
• Support ad-hoc reporting and analytics for Amazon Global Business to help facilitate best practice sharing and track key business trends for Thermacell and competitors.
• Will be a key partner in our financial analysis process working with Senior Sales Director and Finance to conduct support financial analysis as needed.
• Build and maintain NetSuite dashboards for the Amazon Business, track daily and weekly KPIs, and optimize operational day to day processes.
• Partner with cross-functional teams, including marketing, finance, and operations, to ensure alignment and drive operational efficiencies.
• Support analytics needed for internal and external presentations to key stakeholders and customers.

THE IDEAL CANDIDATE PROFILE

• Must be very organized and able to manage multiple priorities, working under pressure to meet deadlines.
• Thrives in fast-paced environment and comfortable with ambiguity often found in eCommerce businesses.
• Self-Driven with ability to work well in cross functional team.
• Ability to effectively communicate with internal teams and external business partners.
• Exceptional service minded individual with exceptional interpersonal skills.
• High emotional intelligence and empathy.
• STRONG attention to detail and accuracy while working at a fast pace.
• Advanced excel skills and ability to quickly pick up new systems and technology.
• Enjoys building process and driving efficiencies across teams to achieve KPIs.
• Highly resourceful problem solver. Ability to get things done, where resources are constrained, and a hands-on approach is needed.
• Even keeled (stays calm through chaos).
• Relentless work ethic.
• Strong written and oral communication skills are imperative.
• Strong analysis skills and the ability to identify customer needs, analyze them against available solutions, and identify gaps.
• Excellent communication skills, with an ability to translate data into actionable insights.

COMPENSATION

Compensation for this position will include a competitive base salary and an annual incentive bonus tied to company and individual performance goals. Benefits for this position will consist of vacation benefits at a competitive level & 10 paid company holidays. Additionally, a company shut-down period is offered for one week between Christmas and New Year’s Day.

We are proud to offer a competitive & valuable benefits package that enables you to protect your health, your family, and your way of life. It includes best-in-class medical & dental insurance where Thermacell pays for 80% of the premiums; Thermacell also pays for the first half of your medical deductible through our Health Reimbursement Account and provides access to an FSA. Long & Short-term Disability & Group Term Life insurance (one-time base salary plus bonus up to max) is also available at no cost to you. Forty hours of sick time is also open on your first day of employment.

Additionally, you will have access to various voluntary benefits such as vision, supplemental life, accident, and pet insurance for your furry family members! You can find all the details and additional discounts in our benefits guide.

You may start contributing to our 401k after completing 30 days of service (enrolling on the first of the following month). You will be eligible for the employer match up to 4% (base salary + overtime wages - subject to the IRS legal limit) after completing one year of service.

WHY WORK HERE?

Fun and casual environment. Disruptive fast-growth company. Thermacell is a consumer products company with a mission to liberate people who love the outdoors from the harmful effects of insects. Thermacell provides zone mosquito protection that keeps mosquitoes up to 15 ft away, stopping them before they can bother or bite you. Thermacell zone repellent technology eliminates the need for messy lotions or sprays, so you and your family are free to enjoy the outdoors, without worrying about mosquitoes or the harm they may cause.

Awards given to Thermacell include: Popular Mechanics - Grand Award Winner - Recreation - Best of What's New 2018 New York Times Wirecutter - The Best Mosquito Control Gear for Your Patio or Yard Outside Magazine - Best Car Camping Gear 2018 Backpacker Magazine - Best Backpacking Accessory 2019 Field & Stream “Best of the Best” Award - Good Housekeeping Research Institute #1 Tabletop Mosquito Repellent – LIV Smart Mosquito Repellent System - CES TWICE Awards 2022-2021 - Canadian Tire Digital Excellence Award – CES New Tech Award – IDEA Good Design Award – Good Housekeeping Home Products Award - This Old House Editor’s Choice – Time Magazine Best Inventions 2022

Thermacell products can be found at fine retailers throughout North America, Europe, Australia and in over 30 countries around the world. Examples of our retail partners include Bauhaus, OBI, ICA, Bunnings, Coop, Walmart, Amazon, REI, Bass Pro Shops, Home Depot, Lowe's, Canadian Tire, Dick's Sporting Goods, Academy Sports, Target Stores, CVS, Costco, Sam's Club and Bed Bath & Beyond.

Requirements:

SKILLS REQUIRED

• Bachelor’s Degree or equivalent relevant work experience
• 3+ yrs. of experience business analytics and sales forecasting
• Proven planning, organizational skills, attention to detail and ability to handle multiple tasks
• Strong and proven ability to handle multiple projects at a time
• Maintains a high degree of professionalism – can interface with all levels of the organization
• Microsoft Office Suite with Advanced Excel Skills
• Amazon and/or eCommerce retail experience a plus!
• Category Management or equivalent eCommerce Market share experience a plus!