BOH Concepts is one of the leading outsourced service providers for housekeeping and cleaning maintenance partners of many luxury resorts. We are committed to reinventing Hospitality Solutions with diverse workforce and smarter workflows. Irrespective of your background and education, BOH Concepts is ready to welcome you to our growing team to help service our clients at high-end hotels and resorts. Come join our team and help us solve tomorrow's problems today!
Responsibilities
- Interviews, selects, trains, supervise, counsels, disciplines and participate in the evaluation of restaurant staff team members for the efficient operation of the restaurant in close coordination with BOH/HR.
- Schedules and directs staff in their work assignments.
- Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and team members.
- Responsible for ensuring that all equipment is in working order.
- Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests.
- Provides guidance for improvement and implements necessary adjustments.
- Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis.
- Manages and monitors product quality and guest satisfaction in restaurant.
- Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are consistently met.
- Provides guidance for improvement and implements necessary adjustments.
- Interacts with guests to obtain objective feedback regarding quality of service and food and beverage in outlet.
- Investigates and resolves guest complaints in a timely manner.
- Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, china, condiments and other items necessary to provide appropriate customer service.
- Oversees set up of dining and service areas.
- Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials.
- Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations.
Skills and Qualification:
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Thorough knowledge of total restaurant operations and food and beverage preparation techniques.
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Comprehensive knowledge of wine and beverage operations.
- Familiarity with restaurant management software, like OpenTable.
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree or Business Administration; hospitality management or culinary schooling is a plus
- Licenses or Certificates‐Ability to obtain any government‐required licenses or certificates. For example: Washington Health Card
Benefits:
- $250 Referral Bonus
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- ORCA Card Reimbursement
- Paid time off
BOH Concepts is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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